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10.0

really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
21 / 0
Average Mileage:
39,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer miscellaneous problems

miscellaneous problem

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2013 Ford Explorer Owner Comments (Page 1 of 16)

problem #311

Jan 152025

Explorer

  • miles

A D V E R T I S E M E N T S

With the vehicle on, will sometimes get simultaneous warnings for "Hill Descent Control Fault" and "Service AdvanceTrac" along with 3 warnings/flags (ABS, Service AdvanceTrac, and Service AdvanceTrac OFF). Additionally, the instrument cluster/display will occasionally (less often) reset while the vehicle is still on and driving.

- Tampa, FL, USA

problem #310

Apr 172024

Explorer

  • miles
Passenger side windshield pillar flew off of the vehicle while traveling on [XXX] in Williamsburg, Virginia. Pillar flew between my vehicle and other vehicles beside me and behind me. This was in mid-April 2024. The vehicle was inspected in June/July 2024 by Ford Motor Company, Cavalier Ford, Chesapeake, Virginia 23321 and I have been waiting ever since for the replacement part to come in. Also, all seals around doors and windshield have dry rotted and/or fallen off of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Portsmouth, VA, USA

problem #309

Nov 262024

Explorer

  • miles
Our steering wheel locked when we were about to leave our destination and drive back an hour to go home.

- Grant Park, IL, USA

problem #308

Aug 022024

Explorer

  • miles

A D V E R T I S E M E N T S

The A Pillar failed on my vehicle while driving on the interstate. When it failed, it wrapped around my side passenger mirror and broke a piece off of the body of the mirror housing. Ford not only has not repaired the A Pillar in a timely manner, but they refuse to cover the passenger side mirror that the failed product damaged. The incident happened in early August 2024. I opened an escalated ticket with Ford, who promised that a representative would contact me by phone within 1 business day and that was October 14th, and no one has contacted me to this date. I was notified of the recall back in January. Why has Ford not made any progress on making the parts available for this recall repair?

- Mebane, NC, USA

problem #307

Jul 102024

Explorer

  • miles
The side pillar of my windshield flew off on the freeway and probably hit another car this was very dangerous and now I'm missing a piece of my car. This recall need to be fixed asap

- Spring, TX, USA

problem #306

Apr 012024

Explorer

  • miles
I have been waiting patiently for the recall (24S02/24V031) to be completed for my vehicle as it has been over 6 months since I received a letter. I have called the dealership several times, and they are waiting on Ford to deliver the parts to the dealership to make the repair. I am worried that this issue may get worse if it is not completed soon. What can you help me with to get this issue resolved quickly? When there is very high wind, I am worried that the parts will come off and break my side windows.

- Winston, GA, USA

problem #305

Sep 022024

Explorer

  • miles

A D V E R T I S E M E N T S

When I was driving suddenly vehicle shakes and gas/acceleration paddle stopped working middle of the road. I pulled my car side of the road, put it in park and turn off vehicle and start it back on gas/acceleration paddle work again. Problem is this happened several times last few weeks.

- Lawrenceville, GA, USA

problem #304

Jan 012018

Explorer

  • miles
Still waiting on the recall from February 2024. Regarding exterior A-pillar trim clip attachment. Parts are barely hanging on around my windshield. I need my windshield replaced but i feel I can't until the recall trim is complete. Is there any updates or time-frame as to when this recall will be completed?

- Vernal, UT, USA

problem #303

Jan 122024

Explorer

  • miles
Both exterior trim (that are connected to the windscreen) have detached and flown off the vehicle. The first one came of during high winds while driving several months ago. The other other one subsequently cam off in a similar fashion while I was driving on the highway. I initially contacted my insurance company but the out of pocket expense was more than I could afford. I then discovered there was a recall but attempts to get it fixed at the Ford Motor Company has not been successful. They report that they have not received the parts or released by the company to deal with the recall. Can you please advise?

- Chesapeake, VA, USA

problem #302

Jul 032024

Explorer

  • miles
Mechanic informed me that there is a recall on the rear toe link, but it is not showing up for my car. I am on my 2nd set of rear tires in two months. When driving in Rain I have almost lost control of my steering many times when I drive over even a splash of water. My local ford dealership will not honor the recall because my VIN is not on the list.

- Conneautville, PA, USA

problem #301

Oct 302022

Explorer

  • 109,925 miles

A D V E R T I S E M E N T S

I own a 2013 Ford Explorer. While driving in the rain exiting the freeway at approximate speed of 25 MPH the steering wheel seemed to lock up and then was extremely difficult to steer, making it impossible to maneuver the vehicle causing me to hydroplane across several lanes until I crashed into a mature bush. Causing damage to my radiator. I have not taken it to the dealer and have only shopped around for independent mechanics. I am not sure of the extent of other damage. I just became aware that this is a similar problem for other owners. The car is currently undrivable and is going to cost me a large amount of money - now the registration has lapsed (cannot smog) and I have DMV fees to. This was a solo car accident and no other people were in my vehicle at the time. I saw the recall notice (recently) on NHTSA but my VIN number is not included. I have not contacted anyone yet regarding this - I am already have trouble with FORD regarding covered repairs and being charged for a rental car (that was supposed to be included) Not sure what to do! Now i am making payments on a vehicle that i cannot drive and i cannot afford to purchase another one.

- Santa Clara, CA, USA

problem #300

May 052024

Explorer

  • miles
While driving at highway speeds, I heard a rattling sound twice and then noticed something flew off of my car. I couldn't tell what at the time. When I was able to look later, the driver's side front a-pillar (which I was recently informed has a recall on it) was gone. This had then become a hazard in the road for other driver's. No remedy for the recall is available at this time. There was no warning lights or alarms at the time.

- Windsor, CO, USA

problem #299

Jun 192022

Explorer

  • miles
A-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair.

- Mckinney , TX, USA

problem #298

Mar 132024

Explorer

  • miles
Exterior A pillar trim three off the vehicle while driving.

- Tell City, IN, USA

problem #297

Mar 122024

Explorer

  • miles
Carbon monoxide leaking into cabin causing carbon monoxide detector to go off.

- Omaha , NE, USA

problem #296

Mar 072024

Explorer

  • miles
UNKNOWN. My sister had went to town in her car. She had came back home and parked the car in the driveway. After doing so her and her husband we inside, heard a rumbling sound went outside and car was on fire. The neighbors say they saw the car just catch on fire in her driveway. She had purchased the car less than 60 days ago in Manhattan, ks from CSM AUTO.

- Miltonvale , KS, USA

problem #295

Jan 202024

Explorer

  • miles
My power steering just stopped working while I was driving at 45 mph. Then all my warning light were going off saying faulty break system faulty hill decent something about my charging system. This has happened 4 times now where my power steering goes out WHILE I-??M DRIVING.

- Spokane, WA, USA

problem #294

Mar 192020

Explorer

  • miles
The driver side exterior A-pillar applique trim detached from the vehicle in early 2020. I assumed the failure was a chance occurrence, but a recently reported recall identified this as a manufacturer's defect. I had to have the repair done myself at a cost of $335.81.

- Cedar Falls, IA, USA

problem #293

Oct 222023

Explorer

  • miles
I bought the car from auction. The car was Represent like "Run and drive". But the car come with a lot of rust into the frame and this problem means a structural damage. The car it is not good for driving and it is not possible to be registered.

- Lovech, ME, USA

problem #292

Dec 182023

Explorer

  • miles
The left and right windshield panels flew off of my Ford Explorer truck.

- Richmond , TX, USA

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