This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated that the instrument panel was blank and inoperable. The vehicle was taken to mel hambelton Ford (11771 w kellogg ave, wichita, ks 67209, (316) 462-3673), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 145,343.
The contact owns a 2013 Ford Explorer. While driving at various speeds, the steering became very difficult to control. When the contact turned off and restarted the vehicle, the steering resumed normal operation. The dealer stated that the VIN was excluded from NHTSA campaign number: 14V286000 (steering). While driving various speeds, the windshield would vibrate and the ambient lighting would default to white on the instrument panel, which hindered the contact's visibility of all the gauges. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
- Miller, MO, USA
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- Wichita, KS, USA