This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated that upon starting the vehicle, the ABS, traction control, and several other unknown warning lights were illuminated. The contact took the vehicle to an independent mechanic where a diagnostic test was performed. The contact stated that the brake lines were flushed, and brake fluid was added to the vehicle; however, the failure returned several days after the repair. The vehicle was taken back to the mechanic where an ABS pump fault code was retrieved. The contact was then informed that the part needed to repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.
I was parked on a driveway which was elevated and had a steep slope down to the road. I put the car in reverse and when I tried to brake the brakes did not function. I could not stop the car and hit a tree.
- Swanzey, NH, USA
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- Cypress, TX, USA