This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated that the parking brake failed to engage. A local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,000.
The contact owns a 2013 Ford Explorer. The contact stated that the parking brake malfunctioned. The vehicle was taken to the dealer where it was diagnosed that the parking brake assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 66,000. Updated 01/04/17 the consumer stated the parking brake would not hold when it was pushed down. The dealer replaced the entire brake assembly to fix the problem, even though it was a plastic part that failed. Updated 01/05/17.
- Decatur, GA, USA
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- Donithan, AZ, USA