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7.0

fairly significant
Typical Repair Cost:
$500
Average Mileage:
40,200 miles
Total Complaints:
47 complaints

Most Common Solutions:

  1. repaint the hood (23 reports)
  2. not sure (13 reports)
  3. repaint hood (6 reports)
  4. replace hood (5 reports)
2013 Ford Explorer body / paint problems

body / paint problem

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2013 Ford Explorer Owner Comments (Page 1 of 3)

problem #47

Jan 152020

Explorer XLT V6

  • Automatic transmission
  • 72,000 miles

A D V E R T I S E M E N T S

My hood is also bubbling in different areas, and also inside real tailgate. Ford continues to deny recall.

- Juan F., Penuelas, Puerto Rico

problem #46

May 012013

Explorer

  • Automatic transmission
  • 700 miles

FORD needs to recall the vehicles that have bubbled and rusted.

- Andrea N., Jacksonville, US

problem #45

Oct 242016

Explorer

  • Automatic transmission
  • 34,000 miles

We bought our explorer used in October 2016 we bought it at night and never noticed the paint issue first inside the door and then on the hood. I took it back to our dealer along with other issues it was having within a few weeks and was told that it wasn't covered.

We left it go because now we're STUCK with the payment for a vehicle that will be rusted out before it's paid off. I will never buy another Ford product because they have refused to make it right. The entire hood is bubbling from the front and 6 inches back. All of the doors have surface rust on the bottom already, and was told by the body shop if it's not dealt with it will be rusted out before we know it.

- Bethany H., Robertsdale, US

problem #44

May 012016

Explorer XLT

  • Automatic transmission
  • 90,000 miles

A D V E R T I S E M E N T S

Our 2013 Ford Explorer is starting to show rust bubbles on the edge of the hood. We bought this car new in 2013 for Imperial Ford in Mendon, MA and paid 36K for it. Not expecting this to occur! Ford may have lost a customer with this one! It will need to be dealt with in the next year or significant paint peeling will occur. I'm sure it will cost be $500-$1,000 to fix.

- jwoud, Whitinsville, MA, US

problem #43

Jun 162017

Explorer XLT V6

  • Automatic transmission
  • 48,000 miles

My Ford Explorer is only a 2013 and the rest of the car is pretty much immaculate. We bought it when it was a year old and in approximately mid-2015, we noticed there were some small 'rust' bubbles on the front center of my aluminum hood starting. This is strange considering aluminum doesn't technically 'rust'. Now the issue has pretty much spread across the entire edge of the hood and paint is breaking off to expose the bare hood. This is beyond annoying! What makes it worse is we previously had a Ford Expedition and it was the same thing (different location on vehicle)...perfect condition except for that! I love my Ford but I don't know if it is worth the hassle anymore.

- sunshine4keith, Greenfield, US

problem #42

May 032017

Explorer Limitedf V6

  • Automatic transmission
  • 42,000 miles

I have a 2013 ford explorer limited and I noticed the paint started blistering on the edges of the hood. I called FORD directly and they said to take it to the local dealer and have pictures taken, which I did.. They submitted the pictures to FORD and stated it is not a warranty problem. How can this not be a problem FORD!!! look at all the complaints. No one can offer me a reason as to what is happening. I will NEVER buy a FORD again. I am telling my story to anyone who is thinking about buying a FORD!. Shame on you! So much for buying an American made car.

- Michele T., Mohnton, PA, US

problem #41

Apr 132016

Explorer 3.2L/V6

  • Automatic transmission
  • 32,000 miles

A D V E R T I S E M E N T S

My son owns a body shop and he is the one that noticed the corrosion on the hood. I called the dealer and he said that it had to be a hole - they don't fix just the corrosion. I checked my warranty and it says 5 years unlimited mileage for corrosion but it has to be perforated. There is no mention of it at all in the Ford Extended Service Plan I purchased when I bought the SUV. This is not the only vehicle my son has seen corrosion on - he and his wife just bought a new SUV and they didn't even look at Ford because of this issue. Ford has a problem and they are ducking it as far as I can see. The only way to fix it is to replace the hood. For what I paid for this vehicle and for the low mileage I have on it I deserve better.

- hotrod008, Eldersburg, MD, US

problem #40

Mar 012017

Explorer

  • Automatic transmission
  • 54,000 miles

I noticed the rusty-bubbling on the leading edge of the hood (dead center). Inspected it for strike marks (from rocks and things that tend to fly up on the road); but there is no indication of chipping, denting, or otherwise. Just rusting out from underneath the poorly done primer & protection on that leading edge of the hood.

- Scott K., Oak Lawn, IL, US

problem #39

Oct 072014

Explorer Limited V6

  • Automatic transmission
  • 20,000 miles

I saw the bubble in the paint on the hood soon after I purchased it. I had the same problem on my 2004 explorer. The hoods are non-magnetic, either aluminum or some type of plastic/fiber glass. Sound like this has been around and ford has never solved it or maybe they don't care.

- gerald, Shelton, CT, US

problem #38

Oct 152015

Explorer XLT 3.2L V6

  • Automatic transmission
  • 58,000 miles

2013 Ford Explorer, Paint bubbling up all over the edge of the hood. Contacted Ford and they refused to correct the problem, even thought I bought the Ford extended warranty. The same thing happen with my 1998 Ford Mustang, buyers be aware, Ford is having paint issues with aluminum hoods. I also own a Ford Raptor, so far so good. I would definitely thing twice know before buying a ford.

- Javier C., Champions Gate, FL, US

problem #37

Jul 042016

Explorer

  • Automatic transmission
  • 50,000 miles

A D V E R T I S E M E N T S

This is the worst paint job on a car I've seen in years...My 1972 Vega was recalled for bad paint and rust on hood and fenders it was taken care of at NO charge.....Ford says they MIGHT pay half......I need to get two estimates.....I'll do that however I cant afford to pay half ...if I don't get it fixed this vehicle will soon begin to resemble my Vega......before the repairs...I will be more than happy to let this future rusted out mess represent the FORD EXPLORER to any one that sees it...I already have a window sticker made up for the near future...."Ford...putting the F in quality"

- mstiddny, Rochester, NY, US

problem #36

May 092016

Explorer Limited 3.2L V6

  • Automatic transmission
  • 38,200 miles

Ford fixed the paint that was blistered about a year and a half ago. The blistering on my hood recently came back. I took my vehicle back to Lindquist Ford. I told them that this was a recurring problem and they should cover the cost. They said that they would call Ford and see if they would pay for it. Lindquist called me back and said that they would not. I went to another body shop called Collision Repair Center. They told me that they could fix the hood for $784.03 but the blistering would probably come back. I don't see how Ford Motor Company can sell vehicles with hoods like that. If you have any suggestions on what I can do about this problem let me know.

- longueville, East Moline, IL, US

problem #35

Aug 012015

Explorer Limited V6

  • Automatic transmission
  • 53,000 miles

Seems stupid to me mileage has anything to do with this issue. Ford's paint warranty for rust is 5 years unlimited miles if the rust causes a hole but showing signs of rust is 3 yrs/36 months. I bought my Explorer CPO IN 2013, with 51k miles. I've owned it now 3 years and I've only put 20,000 miles on it and again what does mileage have to do with paint? Not to mention, Fords knows this is a problem and refuses to cover it, way to loose a customer.

- Eric H., Orlando, FL, US

problem #34

May 012015

Explorer Limited

  • Automatic transmission
  • 35,000 miles

Spend over 40K on a car and the hood is covered in rust bubbles along the edge of the hood less than 2 years later. Obviously a defect the rest of the vehicle is in a+ condition. Ford has a history of this when I researched it and they should at the very least fix it free of owner cost.

- Jayne B., wakefield, RI, US

problem #33

Apr 152015

Explorer

  • Automatic transmission
  • 32,000 miles

Despite buying our Ford Explorer brand new just four years ago, after three years and 30,000 miles on it, the front of our hood along the edge had a bubbling or blistering effect going on and it is just getting worse. Paint is starting to peel off. I am a stay at home mom and use this car from just our kids. It is garage parked all the time and we keep it clean.

We called Ford and they said it is not covered under warranty. It was only after much complaining that it was offered to pay half and we pay the other half which is over $500. We have not yet heard back from them since this offer was made and no remedy has happened. We are currently looking to upgrade to a bigger car and there is no chance it will be a Ford at this rate.

I can't believe for the amount of people complaining about this and the amount of Fords we have seen out there with this defect that there is no recall or litigation. We hope that Ford does the right thing and pays for our hood to be repainted.

- Jennifer S., Strongsville, OH, US

problem #32

Mar 182016

Explorer XLT 3.2L V6

  • Automatic transmission
  • 34,700 miles

Paint bubbles on the front and sides of the hood on my 2013 ford explorer. Mileage is 34,700 and it was 47 days past the 3 year warranty. My first car was a 1953 ford and I have owned 17 various fords. Ford is at fault for this because of the aluminum hood not prepped right before painted. Aluminum doesn't rust but it will oxide and turn to powder whereas the paint won't stick to the surface . Ford customer service is the absolute worse. All they worry about is the all mighty dollar and not standing behind their products even when they know it is their fault. I will never buy a ford product again.

- James J., Shabbona, IL, US

problem #31

Feb 202015

Explorer XLT 3.5L

  • Automatic transmission
  • 42,000 miles

Dealer had the hood repainted, excellent work. Less than one year later bubbles are back worse than ever.

- d0zx, Smithfield, UT, US

problem #30

Feb 052016

Explorer Limited 3.5L V6

  • Automatic transmission
  • 54,000 miles

I have a Ford Explorer Limited 2013 and can't believe it started with rust on the hood. Ford Company has shown their real face in terms of customer service and satisfaction. Ins rad of fixing the issue they have denied this. I will never ever buy a Ford again and I hope this message will reach all potential Ford buyers.

- juergen, Duluth, GA, US

problem #29

Jan 152015

Explorer XLT 3.5L V6

  • Automatic transmission
  • 45,750 miles

click to see larger images

rust bubbles on hood

The fact that all the Ford dealerships in the Orlando area are aware of this problem and have seen it many times before mine was brought to their attention is concerning. It looks like rust below the paint surface but my local Ford dealer told me that it is actually called aluminum galvanic corrosion. It is caused by the aluminum hood corroding below the paint surface. If it was rust then I could be at fault due to not properly waxing my car but this issue was unpreventable. There was nothing I could of possibly done to stop this from happening which is the problem I have. Ford is at fault and needs to step up to the plate and fix their problem. These cars are not cheap and this is an insult to all Ford owners. Remember this the next time you are thinking of purchasing another Ford, I know I will...

- jeffcolton, Maitland, FL, US

problem #28

Oct 012015

Explorer V6

  • Automatic transmission
  • 70,000 miles

My car is only 3 years old and yet I have rust bubbles on the hood. According to Ford this is not a defect -- yet the auto shop professional told me the exact opposite. It appears as if the aluminum under the paint is corroding which is a defect of the aluminum material. This will be the absolute last time I ever buy a Ford.

- Rebecca B., Prince Frederick, MD, US

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