This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
purchased my ford from duval ford jax fl. heard a grinding noise. probably brakes. but cannot remove tires to check brake pads. swollen lug nuts. nothing will fit the nuts to remove the tire.
07/25- had recall ordered- toe link on both sides, rear. Performed at harrisonburg Ford, va. ; 09/04 driving on route 33 in va, mountain road. Heard grinding noise coming down mountain, noise steadily increased and began to feel like a loss of control. Slowed down and a mile from shop the noise stopped. Went to rice tire in va and had it checked. The bolt holding toe link on right side had dislodged nearly completely. Had it replaced and told to go to Ford to re torque both sides.; 09/05 went to Ford. Was informed that mechanic had hand torqued the bolts, essentially misread instructions. Manager actually stated that they were going to have to call many other customers to re torque their toe links correctly as well. I asked for alignment as well, because this problem would surely affect balance and alignment, this was performed as well. They billed it to recall warranty dept.; 11/6 driving on 25 in Colorado springs 65 mph, traffic stops and as I break heavily I lose control and vehicle hops a lane. No accident.; 11/07 take vehicle to Ford to check toe links, was told both nuts were loose, left and right, the knuckle on one side has snapped the brakes are bad, rotors and back 2 tires are bad..I specifically asked, says that this is all related. The front brakes are worn as well, clearly from compensation of driving with bad toe links. I was told specifically yes this is all related. Ford recall manufacturer refusing to cover toe links as well as all associated damage, totaling over $3K. I have never had any issues with vehicle and perform regular maint on tires brakes and rotars, etc. And within 3 months of recall I have had 2 life threatening incidents and complete ruination of my vehicle safety, and alot of damage incurred. Receipt of recall on 11/25 stating everything related is green. No way this damage is not associated to "new, safer" toe links.
We have 74000 miles on our 2012 Ford Explorer. I was doing the 6000 mile service, change oil and filter, rotate tires, check fluids, brake inspection, and do inspect other areas. I was in the process torqueing the lug nuts after the tire rotation. I use a craftsman torque 1/2" drive ratchet for this. On the driver side front and rear wheel 1 out of the 5 wheel studs would not torque too the 100 ft. Pounds. The studs on each wheel stretch and are ready to break. Why would Ford use inferior medal in something so important. We recently owned a 2001 Dodge durango and bought it new. We had over 200,000 miles on this vehicle and I never had this problem. And to replace these Ford didn't allow enough room. You have to remove the wheel hub and bearing. Which I tried after removing the 4 bolts and axle nut. It would not come out. I believe it's because of the 2 different medals. The aluminum housing and the steel bearing hub was find when it's new but give time in the elements and corrosion sets in. I have no other choice but take it back to Ford dealer for the repairs. I don't trust the other wheel studs and want all replace for safety concerns. Please help on this problem. I believe the medal is to soft for wheel studs. Thank you.
A D V E R T I S E M E N T S
- Shirley , NY, USA