This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Explorer. The contact stated that the rear second passenger-??s side seat belt was faulty. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear second passenger-??s side seat belt to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. The contact stated the issue has been resolved via local dealer opening up mechanism and finding twist in seatbelt, which wouldn-??t allow use of the seatbelt but haven't received a new seatbelt which seems to be on backorder.
For all three rear seat belts the latch plate will not engage in the seat belt buckle. The rear seats are rarely used so I don't know how long they have been inoperative.
My 2012 Ford Explorer leaks from the 3rd row seatbelt. It has ruined the carpet in the back and molded it. It also filled up the spare tire area with water and rusted the rim of the spare tire and the inside where the tire sits. I did not notice this until many months after I bought it because I wasn't using the 3rd row at the time.
- Slidell, LA, USA
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Water leaks in through the third row seat belt tensioner. Water runs down the seat belt and pools on the floor. This happens when the vehicle is stationary or moving. Water in the seat belt assembly is a safety risk. I reported it to Ford, they declined to fix it.
This is a safety issue - air bags could malfunction at anytime due to miscommunication within the system. Air bags can deploy at anytime or can fail to deploy when necessary. Air bag light turns on and stays on. According to Ford dealer this is a known issue but has not yet been recalled. Seat belt buckle replaced, air bag diagnostic module replaced, program control module air bag reprogramed. Light continues to turn on. Has a wire harness issue L/F door module SRS - wiring loom needs to be replaced.
Front passenger seat pretensioner has failed causing the airbag light to come on. A technical service bulletin has been created on Ford's end blaming the connect. See tsb 12-5-11. It tells the mechanic to inject dielectric grease as a fix.
Transmission shifts out of gear, from drive into neutral or stalls out. Safety hazard while driving. 6F35 transmission. Dealer(s) refuse to acknowledge issue or repair despite customer complaint and transmission fault code. Vehicle stalls while at all speeds on highway, city streets, or while in intersections. Too dangerous to drive
Water leaks inside the cabin every time it rains or car gets washed. Water drips down from top through rear seatbelt retractors near rear hatch/door and streams down seat belts and then puddles under third row seat and spare tire well. Leaks anytime no matter if parked or in motion. Seatbelts and seat bolts/hinges are starting to rust. Wires near 12V cigarette lighter and tail lights also get wet. 2012 Ford Explorer XLT (no sunroof/moonroof).
The contact owns a 2012 Ford Explorer. The contact stated that the air bag light illuminated. The dealer stated that the failure was referenced in service bulletin number: 10044523. The failure also produced an air tensioner code, which could prevent the air bag tensioner from tightening or the air bags from deploying. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 36,000.
The contact owns a 2012 Ford Explorer. The contact stated that the rear passenger side seat belt would not retract. The vehicle was taken to an authorized dealer and the replacement seat belt was also experiencing the same failure. The contact was informed that the seat belts were being redesigned and the vehicle was awaiting new parts for repair. The manufacturer was not made aware of the failure. The failure mileage was 3,112 updated 02/27/12 the consumer stated the replacement seat belt also failed. Updated 02/28/12
A D V E R T I S E M E N T S
- Sullivan, MO, USA