This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My air bag light is on and won't turn. What I have read is once it on the airbags will not deploy I'm case of an accident. Ford know about this problem and is not trying to fix this is very unacceptable for such an expensive vehicle.
Air bag connector corrosion. Multiple connectors. Has happened every year since I purchased the vehicle in Oct, 2012. It has been in for repair multiple times yearly. Has to go back again due to inspection due. This happens whether the vehicle is moving, stationary or parked.
The contact owns a 2012 Ford Explorer. While driving various speeds, the air bag warning light illuminated. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was not made known. The vehicle was repaired, but the remedy failed. The manufacturer was made aware of the failure. The failure mileage was 49,743. Updated 10/05/16
The airbag warning light is constantly illuminated. After researching the problem at www.explorerforum.com/forums/index.php?threads/air-bag-light-seat-belt-warning.349429/ this appears to be a common problem among all of the fifth generation Ford Explorer. Electrical connectors under the seats that run to the seat weight sensors are having continuity issues and causing airbags to not deploy.
The seat belt sign keeps coming on. I have taken it to the dealership three times. They have corrected "the problem" all 3 times and the next day the light is back on. Every once in a while the seat belt sign turns off but comes back on within a couple of days.
- Mission, TX, USA
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The contact owns a 2012 Ford Explorer. The contact stated that the air bag light illuminated. The dealer stated that the failure was referenced in service bulletin number: 10044523. The failure also produced an air tensioner code, which could prevent the air bag tensioner from tightening or the air bags from deploying. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 36,000.
The air bag light is on and the Ford dealer says that the issue is related to the connections that are under the seats. The connections need to be cleaned and reattached. They indicated that it was caused by cookie crumbs, juice, etc. Probably from children. I indicated that the vehicle is a 2012 and that cookies, etc. Should not be able to cause a safety device as important as an air bag from not working. I believe that this issue should be investigated as if cookie crumbs, etc. Can cause air bags to fail then there should be an immediate recall to address the issue.
A D V E R T I S E M E N T S
- Manassas, VA, USA