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Ford Recall 14S06: Loss Of Electric Power Steering Assist
2012 Ford Explorer
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Steering — Electric Power Assist System
- Summary
- Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
- Actions
- Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
- Documents (14)
- Owner Notification Letter(Part 577)
- Remedy Instructions and TSB
- Defect Notice(Part 573)
- Defect Notice(Part 573)-Amended
- Manufacturer Notices(to Dealers,etc)
- Recall Quarterly Report
- Manufacturer Notices(to Dealers,etc) - Updated July 1,2015 to include extended coverage for the steering gear
- Recall Quarterly Report - 2015-Q1
- Recall Quarterly Report - 2015-Q2
- Recall Quarterly Report - 2015-Q3
- Recall Quarterly Report - 2015-Q4
- ISSUED Renotification Notice
- Renotification Notice
- ISSUED Renotification Notice
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