This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have smelt the exhaust fumes coming from this vehicle several times. I can really smell the fumes if I am going through a drive-thru at a restaurant and roll down the window. I never thought much of it until I started researching the complaints from other vehicle owners.
Since we purchased the SUV we noticed a strong odor of fumes in the vehicle cabin. It always occurs when accelerating, like when entering the highway, and the smell starts at the rear of the vehicle where my 2 kids are. We have had all 3 revisions done and still the odor persist. We are obligated to lower the windows each time to not feel nauseous and avoid the strong headaches that usually follow. My 9 year old son has asthma and suffers greatly from it and constantly complains of dizziness as we are daily highway drivers. My 4 year old has had multiple occasions of sudden vomiting while in the car, dizziness and headaches. I too have had to pull over to the side of the road due to the intensity of the fumes and feeling faint. I contacted the Ford hotline on this issue and was issued a case # yet Ford responded with no solution. They state the repairs they have available have been exhausted and they have no further solution. I asked for a buy back and apparently do not qualify for that either. I don't know what to do. We have been dealing with multiple yearly visits with the same complaint, year after year. We have documentation showing how since the year of purchase we had taken the vehicle in for the fumes odor issue and they had either no repair or pretended I was making it up. I'm glad this issue has surfaced in the media as I obviously was not making it up, and it's a real problem. I worry more than anything about the health of my children and their safety. We have been affected by this issue long before most of these complaints even appeared, and we've had to out of pocket pay for many of the repairs. Please help.
Exhaust fumes in cabin. On a couple of occasions, an odor similar to a rotten egg smell has entered the cabin area while driving. Not quite sure at this time if I was accelerating or if the ac was on the recirculation/fresh air mode when the smell entered. I am concerned about CO2 exposure to my family.
In 2015, Ford charged me more than $700 to make the repairs necessary to eliminate exhaust fumes in the car. They had a known fix at that time, but still charged me for the repair.
- Haymarket, VA, USA
Search CarComplaints.com for these popular complaint phrases...
The co detector I installed (battery operated) sounds if I close my windows for more than a few moments during a trip. My 10 year old son can not ride in my truck as he has vomited several times during trips in the past. The idea that the vehicle I drive is poisoning my son infuriates me. The exhaust odor is unbearable, coupled with the nausea and headaches that result from the co leaks I find myself more and more angry that we spent $30K on a death trap
I am experiencing the exhaust fumes smell in my vehicle when accelerating up hills or when merging into traffic. My family has suffered symptoms such as headaches and lightheadedness due to the smells. The smell is a very strong exhaust fumes smell and lasts for at least 30 seconds to a minute.
2012 Ford Explorer releases strong burnt rubber smell when I accelerate or reach 3000 rpms. It is getting worse the more miles I put on my car. Causes myself and my 2 children to feel car sick or have headaches. The only way I can get the smell to go away is to turn off the A/C or heat and roll the windows down. I have mentioned it to local dealership twice now and they have no idea what is causing it but I've told them about the class action lawsuit and they still act like they have never heard of it. The first time I took it to the dealership for the smell the car was also making a noise when the A/C was on so I was told that the repair they did would fix whatever was causing the noise and the smell. I just took it back to the dealership today for an oil change and once again mentioned the smell and they said they have no idea about a burning smell and nobody has had that issue that they know of. Now that I know it is legitimately a concern and my kids and I aren't just actually getting "car sick" I am extremely upset that I'm not being taken seriously. I am supposed to take the car back to the dealership Monday to have other issues fixed and I can't wait to see what they tell me now that I have made them aware of the legitimate problem with the exhaust odor.
When the shifter is mechanically and securely in park, the vehicle's sensor system does not recognize it is in park. This leads to starting issues nbecasue of two factors: 1. the battery wears down since the car does not completely shut down and 2. starting the vehicle requires it to be in park which the veichile does not recognize it is in.
I abruptly accelerated around a car that maneuvered infront of me and my interior cabin was filled with an nauseating exhaust smell. I got a headache, light headed, and pulled over, because I was starting to get dizzy and develop headaches. This occurred on a highway, and nearly killed me. I am furious.
There is a leak somewhere around the rear window/ door or top. Everytime it rains, water enters the car pouring down the 3rd row seatbelt. This has happened multiple times.
The driver's side windshield trim blew off the car while traveling approximately 70 mph on an interstate creating a dangerous projectile for vehicles behind me.
Smells exhaust in the cabin. I have been getting head aches and nausea when I drive. Vehicle in motion and after being in the car I get an exhaust smell and get sick.
There's been a smell each time I would go in my truck and it would give me a headache. During this time I was pregnant. I recently found out that it's been the exhaust fumes entering the vehicle. I have not been using my truck and I can't drive my 1 month old baby in this car. This has not been the only problem with the truck it has been shaking and shuts off. I've already taken it to get repaired but it still shakes. I'm concerned about the fumes coming into the car. It definitely idn't safe for me to have my baby ride in. I can't believe I used this truck during my pregnancy thinking it was just me but seeing it on the news made me realize something has been wrong with the truck the whole time.
I placed a carbon monoxide detector in my vehicle after reading about issues. It has been going off due to high levels of co detected inside my car. The detector only stops beeping when I open all of the windows and turn off the air conditioner. I use a kidde co detector that will alarm if levels are above 30ppm. I have small children in the car most of the time, and I want a recall on this issue to get it fixed and prevent issues with their health or an accident that can endanger both my family and others, as well as fix all Explorer with the same issue. The detector goes off when the windows are closed and the air conditioner is on, and when I accelerate.
Upon heavy acceleration (merging, passing a vehicle, etc.) exhaust fumes are detected in the vehicle. Irrelevent as to whether heat, ac or vent is open.
Bad smell with heat or ac on at higher speeds headaches and lightheadedness felt at times. A seperate issue altogether windows and door locks have failed to work a couple times leaving me stuck inside car until it decides to work. Dealer has had suposed part on back order for 2 months.
A D V E R T I S E M E N T S
- Charlotte, NC, USA