This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Explorer. The contact stated that while the vehicle was parked, upon further inspection, the contact became aware of a water leak. No warning lights were illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that the water pump had leaked along the leaking hole near the engine block. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.
- Whitewater, KS, USA
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- Whitewater, KS, USA