This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I stopped at a stop sign and took a left hand turn as I proceeded down a hill. My steering wheel wouldn't turn, like the wheel locked up, and the brakes were hard to push, not slowing me down. The Explorer went off of the road striking a concrete pole. It destroyed the entire right front end, and destroyed the pole. The dealer said that they could fix the problem with the steering, and the brakes, but they are not responsible for the damage. They said that it's not Ford's fault for the damage.
- Orting, WA, USA
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- Orting, WA, USA