The driver side door handle assembly / spring came apart and the handle remained stuck in the open position as a small piece of black plastic from behind the handle molding became wedged between the door interior and the handle itself (leaving it propped in the 'open' position)

- Northborough, MA, USA

This vehicle leaks water in the wheel well when it rains and has cased the carpet to mold...there are cracks in the rear hatchback and under the luggage rack and the right rear window has a stream of water going in the rear down the seat belt cannot have the spear tire in the vehicle because it has to have a towel there to soak up the water..mold makes me sick to drive it..

- Monterey, CA, USA

There are water leaks on the hatchback on both sides and it was determined by the dealership that there is a water leak in the right rear body seam..other leaks could be possible.when it rains the wheel well has 3 inches of water in it. We had to remove the spare tire and the mold is making me sick..it's a overwhelming smell and it is not safe to drive with no spare

- Monterey, CA, USA

The vehicle has water leaks on the hatchback, the right rear roof area and other places yet to be determined when it rains the wheel well has 3 inched of water in it and it has caused the carpet to mold and stink up the whole vehicle

- Monterey, CA, USA

Water leaks inside the cabin every time it rains or car gets washed. Water drips down from top through rear seatbelt retractors near rear hatch/door and streams down seat belts and then puddles under third row seat and spare tire well. Leaks anytime no matter if parked or in motion. Seatbelts and seat bolts/hinges are starting to rust. Wires near 12V cigarette lighter and tail lights also get wet. 2012 Ford Explorer XLT (no sunroof/moonroof).

- San Antonio, TX, USA

The front drivers side pillar blew off my vehicle while driving at normal speed on I-75 (70 mph). It just missed a car that was following me. The plate that holds the pillar on the frame, shows stress cracking at each bolt and the lower two tabs that connect the pillar are sheared. The tabs at the top of the pillar pulled out completely. I had taken this vehicle to the dealership to complain about the noise the wind noise coming from the sides of the windshield. They said that they couldn't determine the problem and advised me that I would have to pay to have the pillar assembly replaced if I wanted to get rid of the noise. They did not remove the pillar to inspect anything, likely knowing they would damage it.

- Punta Gorda, FL, USA

There weeks after the front windshield was replaced the LH A-pillar flew off the car while moving on the highway. The car was moving at 65 mph.

- Hurst, TX, USA

Paint on hood is blistering - Ford knows about this issue and issued a tsb in 2004 to fix this issue in 2004 why are we still having this issue on a 2012 vehicle - dealer says Ford hq denied repair to hood paint since vehicle is out of 3 year 36,000 mile warranty - why is paint corroding on 3+ year old $34,000 vehicle? Ford should take care of this issue since it is known and devalues the vehicle by many $K.

- Rockville, MD, USA

The contact owns a 2012 Ford Explorer. The contact stated that the vehicle had excessive rust under each of the four doors as well as the rear hatch. The vehicle was taken to the dealer where it was diagnosed that the rust occurred in areas that were painted thinly. The dealer stated that the vehicle could not be repaired until holes had formed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,000. MA 10/22/2015

- Cincinnati, OH, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA campaign number: 15V171000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/21/15

- The Villages, FL, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA campaign number: 15V171000 (structure) however, the part needed to do the repair was unavailable. The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

- Olney, TX, USA

The contact owns a 2012 Ford Explorer. When it rained, water entered the vehicle from the third row passenger side seat belt. The contact stated that the interior walls and the floor of the vehicle became wet. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000. MA 09/25 updated 11/27/2017

- Cincinnati, OH, USA

Ford recently declined to repair the bubbling paint on the hood of my 2012 Ford Explorer on the basis it is out-of-warranty due to mileage. Based on my research, Ford has had corrosion issues for some time but has failed to correct the issue.

- Rochester Hills, MI, USA

I brought my car to Ford for service. I noticed that the paint on the hood was bubbling. I showed it to the service writer. He reported it to Ford. They said there is nothing they will do for it.

- Plainview , NY, USA