This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Explorer. The contact stated that touchscreen of the navigational system malfunctioned. The vehicle was taken to the dealer who but they advised that the failure could not be corrected. The manufacturer was notified of the failure who advised that a remedy for the failure was not available. The vehicle was not repaired. The VIN was unavailable. The failure mileage was 1,450.
- Irwin, PA, USA
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- Irwin, PA, USA