CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
2.0
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78,900 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Explorer. The contact stated while driving 70 MPH, the front windshield trim detached and flew off the vehicle. The dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 150,000.
The contact owns a 2011 Ford Explorer. While driving approximately 60 mph, the contact saw a piece fly off of the windshield and into traffic. The contact stopped to inspect the windshield and noticed that the plastic piece was connected to the panel of the windshield. The contact called all star Lincoln Ford (17742 airline hwy, prairieville, la 70769, (225) 490-7645) where the dealer stated that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact to take a photo of the windshield and to send it to Ford customer service. The approximate failure mileage was 78,000.
- Gonzales, LA, USA
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- Port Saint Lucie, FL, USA