CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
I was amazed that the struts failed that quickly ( in less than 46,000 miles). Although I had purchased an extended warranty from FORD, they didn't cover the cost of repair. Was told by the dealer that the claim had been denied twice. FORD says claim never filed. Either way, I am out the cost of the extended warranty $1265 PLUS the $952.43 to replace the sorry worn out struts.
FORD lied. Don't purchase extended warranty. FORD does not stand behind vehicle or extended warranty
A D V E R T I S E M E N T S
I was amazed that the struts failed that quickly ( in less than 46,000 miles). Although I had purchased an extended warranty from FORD, they didn't cover the cost of repair. Was told by the dealer that the claim had been denied twice. FORD says claim never filed. Either way, I am out the cost of the extended warranty $1265 PLUS the $952.43 to replace the sorry worn out struts.
FORD lied. Don't purchase extended warranty. FORD does not stand behind vehicle or extended warranty
- John C., La Grange, NC, US