CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
1.2
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
148,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Explorer. The contact stated while his wife was driving at approximately 60 MPH, the vehicle lost power steering functionality. The driver was able to safely pull over and stopped the vehicle. The contact stated that the hydraulic system failure warning light was illuminated. The driver turned the vehicle off and, on several times, and the power steering functionality returned. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the electric power steering gear needed to be replaced. Additionally, the mechanic stated that the failure was similar to NHTSA Campaign Number 14V286000 (Steering) and 14E001000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 148,000.
- Oklahoma City, OK, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA