Tackata recall vehicle lost power steering while driving down a city street. Unknown reason for loss of steering. Extremely dangerous and Ford says they cannot do anything for this vehicle. There are recalls for this problem and for the same year model.

- Lebanon, TN, USA

The contact owns a 2011 Ford Explorer. The contact stated that the electric power steering warning indicator flashed and the steering wheel became extremely difficult to turn in either direction. The vehicle was included in NHTSA campaign number: 14V286000 (steering), but the contact did not receive a notification. The dealer indicated that the part for the repair was not available. The dealer also stated that the failure was related to the recall pertaining to the E-pass gear and the steering rack assembly needing to be replaced. The contact was waiting on johnson city Ford (207 princeton rd, johnson city, tn 37601, (423) 282-3000) to receive the part from the manufacturer as the recall campaign had been applied to the vehicle since May 29, 2014. The contact was not informed why the recall repair was not performed before the vehicle was provided as a trade in from Honda kingsport (2217 E stone dr, kingsport, tn 37660, (423) 358-2519). The manufacturer was notified of the failure. The approximate failure mileage was 192,000. Parts distribution disconnect.

- Fall Branch, TN, USA

The contact owns a 2011 Ford Explorer. The contact stated that the power steering seized while driving 65 mph. The contact slowed the vehicle down and was able to pull over to the road shoulder. The contact was able to slowly drive the vehicle home. The contact called five star Ford stone mountain (3800 us-78, snellville, ga 30039, (470) 552-0862) and was informed to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 141,989.

- Lithonia, GA, USA

Takata report. This is to report that my vehicle is going through a similar as other vehicles. The steering locks in place and I am unable to move the steering wheel at all. I did some research and I am not the one with this issue. An accident could of easily happen because of it.

- Palmdale, CA, USA

The contact owns a 2011 Ford Explorer. While driving 55 mph, the service trac and service power steering warning indicator illuminated. The contact stated that it became difficult to maneuver the vehicle. The vehicle was not taken to be diagnosed. Additionally, the contact stated that the vehicle was previously repaired per NHTSA campaign number: 14V286000 (steering); however, the failure recurred. Neither the dealer nor the manufacturer was contacted. The approximate failure mileage was 99,000.

- Marrowsburg, NY, USA

Power steering went out a second time. More than just a loss of power steering....basically cannot steer at all. Was 'fixed' by Ford in 2015....beyond dangerous.life threatenening problem never fixed...really?I can be reached at (xxxxxx). Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Texas City, TX, USA

Experiencing intermittent connection in the electric power steering gear. Causes a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

- Roseville, OH, USA

The contact owns a 2011 Ford Explorer. While driving 40 mph, the steering wheel seized and the power steering warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to york Ford, Inc. (located at 1481 broadway, saugus, MA 01906, (781) 231-1945) where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 89,000. The VIN was not available.

- Lynn, MA, USA

Electric power steering assist system intermitently fails upon start-up of the vehicle creating a "power steering fault' warning message in the driver interface system. After turning off the vehicle and restarting it after 30 seconds, the power steering system continues to fail. The failure also continues while the vehicle is in motion. Failure causes a shutdown of the power steering assist causing difficulty of control and steering at low speeds, increasing the liklihood of a crash. Failure of the power steering system also creates a cascading failure in the advanced traction control system, also resulting in a warning message and reduced safety. This problem is extremely similar to the problem described in NHTSA campaign number 14V286000 and Ford recall number 14S06. Upon searching for this VIN however, it appears that Ford has not included this specific vehicle under the recall even though it has exhibited the same problems.

- Griffin, GA, USA

The contact owns a 2011 Ford Explorer. The contact stated that the steering wheel became difficult to maneuver while driving at an unknown speed. There were no warning indicators illuminated. The contact stated that the vehicle coasted until the failure corrected itself. The failure recurred while driving out of the driveway. The contact continued to drive until the power steering returned. The contact stated that the failure also occurred while parking the vehicle. The vehicle was taken to mullinax Ford of mobile (7311 airport blvd, mobile, al 36608, (888) 241-4640) where it was awaiting diagnostic testing and repairs. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was unknown.

- Eight Mile, AL, USA

Power steering failure while in motion

- Newton, NJ, USA

Clunking in steering rack/gears while stationary and extremely wobbly at higher speeds. Clunking also when turning

- Twin Falls, ID, USA

Started car and pulled out of parking space and no power steering. Received "power steering sensor fail" notice on dash. Turned off car and restarted and was ok. Am concerned to drive as there is no specific recall on my VIN# for this however there is a recall on other 2011 Ford Explorer for this reason.

- Arlington, VA, USA

The contact owns a 2011 Ford Explorer. While driving 45 mph, the steering wheel seized and became difficult to maneuver. In addition, the service advancetrac and power steering warning indicators illuminated. The vehicle was towed to rodman Ford (53 Washington St, foxborough, MA 02035, (508) 543-3333) where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that it was not a safety concern because there was not enough mileage on the vehicle. The failure mileage was 163,000.

- Franklin, MA, USA

Compliant on Ford Explorer 2011 steering problem; its highly dishonest and cruel how Ford is always selling cars to american people and saying that are the best in the market when in reality this cars (Ford Explorer 2011) have really high hazardous defects on its steering operation system. According to the reviews there has been multi car accidents due to this malfunction of the electronic device in the steering operations system. I research for any recalls on this issue because I own one of this kind of vehicles, but I found 0 recalls. I even tried by using my car VIN # to try to cross reference any potential recalls but I found 0 recalls on the internet. I find this a real cheap business practice from a real big american icon ''Ford Motor Company'' to do for business. I sure like for the federal government to take a position against this motor giant to correct this issue and compensate those who now suffer because of this issue and accidents was cause by it.

- Hidalgo, TX, USA

I was driving home going straight on a city street doing about 40mph when my steering wheel locked up power steering assist fault message came up on my instrument panel. I left of the gas and muscled the steering wheel to get to the side of the road. Other than a couple honks from people behind me there was no harm. I looked into the problem and noticed the recall, but when I came to your site to check for an open recall for the problem my vehicle did not have an open recall so the prior owner must have had the vehicle serviced. My question is if the same part fails again does Ford have any responsibility or is it completely my responsibility" also, how do I check to see when and where the recall was performed"

- Hanford, CA, USA

Lost complete steering while driving. The wheel wouldn't let me turn it at all.

- Camby, IN, USA

Loss of power steering assist several times since 2/2016 sporadically while vehicle in motion. I understand there is a recall related to this. It has happened at low speeds in neighborhoods or while pulling out of the driveway thankfully. Turning car off, waiting 10 seconds, and turning back on usually will reset and 'fix' this. The steering wheel gets so stiff that it can not manually be turned, with the most recent occurence almost resulting in an accident.≥

- Sierra Vista, AZ, USA

The contact owns a 2011 Ford Explorer. Upon starting the vehicle, the steering ability became very difficult and the steering assist message displayed on the message center. After approximately three attempts to restart the vehicle, the steering wheel was finally able to be turned. The contact stated that the failure occurred at least twice a month for the past year. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 104,000.

- Cape Coral, FL, USA

Power steering has failed recall should be sent out for 2011 Explorer 14S06

- Ellicott City, MD, USA