The contact owns a 2011 Ford Explorer. The contact stated that while his daughter was driving at various speeds, the engine overheated. The contact stated that the water pump was leaking, and the contact replaced the water pump himself. No warning lights were illuminated. The contact stated that the vehicle was scanned with an ODB scanner an engine overheating code was retrieved. The contact stated that the radiator cooling fan failed to turn on. The contact stated he had installed a new temperature sensor, but the vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000.

- Elberfeld, IN, USA

The contact owns a 2011 Ford Explorer. The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked and the oil sending unit was damaged. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 122,000.

- Slatington, PA, USA

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the water pump and determined that water had leaked into the engine and mixed with the engine oil, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 113,000.

- Saint Augustine, FL, USA

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH while turning right and exiting a ramp, then when idle a message stated "Low Oil Pressure" illuminated on the instrument panel. Shortly after the vehicle lost motive power. A certified mechanic inspected the vehicle and diagnosed that the camshaft sensor needed to be replaced. The vehicle was repaired. The failure reoccurred while test-driving the vehicle to determine if the repair was successful. The vehicle was re-examined and diagnosed that the water pump had failed causing the engine coolant and oil into the engine causing the engine to seize completely. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred them to the NHTSA Hotline. The approximate failure mileage was 152,000.

- Grand Haven, MI, USA

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The contact-??s wife notified the contact, and the contact was able to coast the vehicle off the road. The contact then stated that he allowed the vehicle to cool down, restarted the vehicle, then coasted the vehicle to his residence. The vehicle was then towed to the dealer where it was diagnosed that the water pump failed and caused the coolant to leak into the engine and damaged the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 173,000.

- Fort Collins, CO, USA

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 45 MPH, the engine temperature hot warning light illuminated as the vehicle began to stall. The contact pulled off to the side of the road as a white smoke started coming from the vehicle. The contact waited for the vehicle to cool down before opening the hood and discovering that the coolant reservoir was empty. The contact added coolant in the reservoir; however, the vehicle failed to restart. The contact then called a family member who was able to jumpstart the vehicle; however, after several miles of driving, the failure recurred. The contact coasted the vehicle into a Walmart parking lot where she purchased more coolant; however, the coolant immediately leaked out of the vehicle. The vehicle was then towed to an independent mechanic and it was determined that the water pump had malfunctioned which led to the engine failure. The manufacturer was notified of failure but offered no assistance. The manufacturer referred her to the NHTSA to file a complaint. The vehicle was then towed to another independent mechanic where it remained in their possession and was not yet repaired. The failure mileage was approximately 185,000.

- Rockford, IL, USA

Always got tired when I drove the vehicle. I never felt completely alert when I drove it. I wouldn't take my grandchild anywhere with me in that vehicle because I didn't feel comfortable or safe driving in it with others. One day I got really light headed and the next thing I knew is I wrecked the vehicle into the side of an over pass wall at 35 mph. I no longer have the vehicle, but I never knew why it happened. Did the vehicle have a cabin monoxide leak? when I had the accident I was so out of it that I thought a car was beside me or something. All I know is I never felt safe driving it with the way it made me feel...updated 12/13/17

- Jefferson City, MO, USA

My Ford Explorer 2011 omits a foul odor(smells like rotten egg)when you turn on the ac while driving, the steering column feels loose and has a strong wind noise while driving.

- Winchester, CA, USA

Like many other 2011 - 2014 Ford Explorer, my 2011 Explorer limited appears to have a design flaw that allows exhaust to enter the cabin under hard acceleration (I.e. using an on-ramp, passing vehicles, etc.). whether that A/C is on or not, these noxious toxins fill the cabin. The concern is that if exhaust gets in under hard acceleration, it would seem logical that small amounts are entering at all times. This poses a serious health and safety risk to the occupants. Ford failed to address the issue, saying it didn't exist until last year (2012) when they released a tsb to "fix" it. For most (per an Explorer forum I belong to), the fix was temporary or didn't work. My vehicle has been in the shop numerous times, at one point for several weeks, and the problems still exists. Someone needs to hold Ford accountable and make them fix this serious problem.

- Abilene, TX, USA

The contact owns a 2011 Ford Explorer. The contact stated that the vehicle failed to start with the illumination of the key not detected warning message. The vehicle was towed to the contact's home where she received directions from the dealer over the phone in how to restart the vehicle. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 20,000. The consumer stated the vehicle was installed with a no mechanical key start system. The ia key failed, which left the consumer stranded. The no key detected alert appeared on the dashboard. The key was fixed. However, the error message remained on the dashboard. Also, the engine overheated.

- Walnut Creek , CA, USA

Power steering assist disabled and associated warning light enabled. Vehicle had been stopped with engine running and in gear. Disable occurred when I started to move forward. Problem corrected itself after turning off and restarting vehicle. Continued to drive vehicle. Occurred a second time, approximately 1 week later, while turning into a parking space. Power steering was again enabled by turning off and restarting engine. Parked vehicle in garage for about 1 week until it was driven to the dealer where diagnosis was steering gear needed replacing. No repair performed to date, approximately 3 weeks later. Reportedly the part is on back order.

- Lago Vista, TX, USA

Power steering failed while driving. Traction assist control also failed at the same time. Shutting the engine off and restarting brought the power steering back but not the traction control. The traction control began functioning again after the truck sat for about 8 hours.

- Greenwood, WI, USA

When pulling out from a stop sign, the car accelerated up a hill reaching a speed of close to 90 mph within a short distance. The car was difficult to control and almost collided with an oncoming car. Only by putting the transmission into neutral was it possible to slow the car down and pull off the road. Once off the road the engine continued to run in the 6000 to 7000 RPM range. It was not possible to slow down the engine speed. After shutting off the engine and restarting, the engine continued to run at these high RPM. The car was towed to a Ford dealer that evening (incident occurred in the evening). The next morning, I went to the car dealer and started the car. It ran fine. Ford did replace the throttle body. Car has been running fine but we are concerned it could happen again.

- Canonsburg, PA, USA

Cooling fans failed, engine overheated ran rough and then stopped running. 3/4 gallons of anti-freeze boiled out of overflow and on to engine.

- Patterson, CA, USA