CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
Timing chain breaks; authorized repair man will ONLY replace the motor with a NEW motor. Cost is excessive since this is California!!! Ford dealer says the costs are on par with their estimates. We get NOTHING from Ford to cover this! I hope this isn't a recurring issue for Ford, but some $$ help would be appreciated! Major cost!
A D V E R T I S E M E N T S
Timing chain breaks; authorized repair man will ONLY replace the motor with a NEW motor. Cost is excessive since this is California!!! Ford dealer says the costs are on par with their estimates. We get NOTHING from Ford to cover this! I hope this isn't a recurring issue for Ford, but some $$ help would be appreciated! Major cost!
- Mitch M., San Diego, CA, US