CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
Door locks won't unlock at times. The back doors cannot be unlocked from the inside or outside, the front doors lock and cannot be unlocked from the outside. This happens randomly, sometimes they will unlock only to lock automatically and not unlock again. I drive my grandchildren and older parents from p,ace to place, I feel like this is a really bad safety issue, Ford needs to recall these SUV's . Tonight I went to get into my car and NONE of the four doors would unlock, luckily the back hatch was unlocked and I climbed in the back and over the seats to get to the front door to unlock the drivers side..
A D V E R T I S E M E N T S
Door locks won't unlock at times. The back doors cannot be unlocked from the inside or outside, the front doors lock and cannot be unlocked from the outside. This happens randomly, sometimes they will unlock only to lock automatically and not unlock again. I drive my grandchildren and older parents from p,ace to place, I feel like this is a really bad safety issue, Ford needs to recall these SUV's . Tonight I went to get into my car and NONE of the four doors would unlock, luckily the back hatch was unlocked and I climbed in the back and over the seats to get to the front door to unlock the drivers side..
- Cherrie C., Canby, US