Back hatch window intermittently opens without using remote had the actuator replaced did not fix the problem leaves my vehicle vulnerable to thieves!

- Aurora, CO, USA

Coming to a complete stop with my foot on the brake, the engine all of a sudden surged forward. I was not able to stop it with the brakes. It surged so fast and hard that it rear ended a Yukon which was parked about 10 feet in front of me, which forced the Yukon forward approximately 7 feet which then broadsided a parked pickup. This accident happened in a parking area, adjacent to a gas station. My daughter was unbuckling from her seatbelt when the vehicle surged forward and caused her head to hit the windshield. Turning the bill into insurance, our vehicle was totaled. We had been without a car for 2 months while insurance took its time totalling it. We now have to purchase a new vehicle, start a new car loan when our Explorer was half paid off. After the accident we researched our vehicle and learned this has happened to many others with Ford Explorer years 2002 thru 2010. Ford has refused to deal with any of this, although we read half way thru 2010 they did start correcting this problem.

- Northfield, MN, USA

Takata recall and shift assembly not letting operator take the key out of the ignition. Vehicle is stationary. Have noticed this is a common problem with 2010's. and ratchet gear on front manual reclining seats and seat cover problems with air bags.

- Jesup, GA, USA

The ac and heater blower malfunction. During the winter of 2016 I began to hear a loud thumping noise when adjusting the temperature gauge of the heater. The issue has progressed to the same experience, however the blower fan speeds of 1 & 2 are not working at all, but 3 & 4 are.

- Elkins Park, PA, USA

I am unable to remove keys from the steering column. I looked up the issue on youtube and found that the problem is very common. Several videos gave a quick fix. I did the fix and it worked for a day and a half. The issue is a pin that slips out of place on the shift select. It slips out and doesn't make contact to tell the car's electrical that the car is in park. This is a huge safety issue in that keys get stuck in car and children are able to start car and put car into drive.

- Palmyra, PA, USA

Exhaust fumes leak inside car while driving

- Columbia, MO, USA

A failure of the electric interlock between the ignition and the "park" position occurred which makes it possible to move the shift from "park" to some other position without pressing on the brake pedal. This can result in someone sitting in the passenger seat moving the shift from "park" while the vehicle is on an incline. This has been such an extensive/ongoing problem with this vehicle, that the parts to repair it are on back-order for up to 6 months!! it's only a matter of time before the scenario I described above occurs, causing damage if not injury to something/someone. The current condition of my vehicle is that I cannot rotate the ignition key to the "off" position, so it must be left in the vehicle when I depart. That's illegal in this state, but I have no choice if I want to/have to use my vehicle. I checked 'blogs' on this subject, and discovered that this problem has been occurring for a long time, and Ford is aware of it.

- Spanaway, WA, USA

2010 Ford Explorer rental from hertz. Approx 3500 miles. After 10 miles dashboard red warning said "service rsc immediately" also audible alarm repeated every few minutes. Took it to Ford dealer who said it was a loose wire. After 10 more miles, warning repeated then stopped. Then car began to pulsate braking pull to the left. Had to drive that way 45 miles to airport to exchange the car with hertz.

- Warren, MI, USA