This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Explorer. While driving at low speeds, the rear window exploded and caused glass to shatter throughout the vehicle. The contact mentioned that the weather was above freezing and the rear defroster was activated when the failure occurred. The contact sustained minor lacerations. The vehicle had not been diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.
- Montclair, NJ, USA
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- Montclair, NJ, USA