This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back window flipped open while driving 15 mph in a parking lot. Went to close it and the hinge cracked so the window was hanging by one hinge. Using all my strength I was able to push the window up (extremely difficult given the pump) and close it, although not secure. The window is very heavy and held by a plastic hinge that completely snapped. This is a problem cited in earlier models, and apparently Ford did not rectify the issue. Plastic is not strong enough to hold heavy glass.
Water is leaking through the switch for the interior dome light in the driver's compartment of the vehicle. Vehicle has a sunroof not sure if that is where it's coming from or not. Searched online and found a tsb for this. Tsb 07-20-6 water leak in headliner / dome lamp area - revised
There is a new design to have the interior door handle at the top of the door panel. It is very close to the steering column. The paint that is on the handle is chipping off due to watches and jewelry rubbing it. This looks tacky. It is a brand new vehicle and is already showing scratches and wear.
2007 Ford Explorer instrument panel is not visible during the day. Customer states that he cannot see the odometer, temperature and gas gauge can be in a shadow at certain times of the day. The consumer stated the protrusion into the floor area of the seats and front seat rails is a safety hazard. The front seat anchors and rails should have a safety shield.
- Verona, VA, USA
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- Barrington, IL, USA