This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon purchase, we noticed the hood paint was dulled. After ~1-2 years of owning the vehicle, the hood paint began to bubble and flake off. Now we have a decent vehicle with a horrible hood on our vehicle which has greatly depreciated the car.
TL- the contact owns a 2007 Ford Explorer. The contact stated while driving approximately 60 mph there was a loud noise adjacent to an explosion sound overhead. The contact had then noticed that the sun roofs glass had completely shattered. The sun roof was slightly opened and when the they began to hear the glass cracking, they shut the visor, therefore the driver and passenger had not sustained injuries. The contact stated that there were not any vehicles near the vehicle and there was no rainy, hailing or drastic temperature changed. The vehicle was taken to a body mechanic and the mechanic stated that the failure was rare and the sun roof needed to be ejected from the vehicle and replaced. The manufacturer was notified of the failure and they would investigate and referred the information to their engineers. The approximate failure mileage was 139,000.kgb
The contact owns a 2007 Ford Explorer. The contact stated that in colder weather, the rear passenger's side door became frozen and could not be opened. The contact also mentioned that while driving at various speeds, the door would swing open erroneously followed by the door warning lamp illuminating. The vehicle was not taken for inspection or repairs. The manufacturer was made aware of the failure. The failure mileage was 105,000 and the current mileage was 107,000.
The contact owns a 2005 Ford Explorer. The contact stated that the hinge on the rear liftgate was cracked. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 78,000.
The contact owns a 1997 Ford Explorer. The contact noticed that the entire frame was rusted. The dealer did not offer any assistance. The manufacturer was not notified. The vehicle was taken to a private mechanic who informed her not to drive the vehicle because it was unsafe. The vehicle was deemed non-repairable. The current and failure mileages were 77,000.
A D V E R T I S E M E N T S
- Evansville, IN, USA