This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving vehicle at any speed, if you hit a bump, the seat will retract (move away from) the controls. The seat will move all the way back to the "exit the vehicle" mode. When approaching a stop sign or stop light, if you hit a bump, and your foot is on the brake, the seat will retract from the steering wheel, all the way back. The seat moves back at about the same rate you are applying braking pressure. If you are not paying attention, you could easily rear end some one. When turning off a street, you hit the curb drain along side all business entrances of the road, the seat may move back and forth several short times, causing you to hit the throttle fast while coming into a parking lot or it may cause to take your foot completely off the accelerator while turning. I was driving in a blizzard on bad roads and for whatever reason, right hand turns caused the seat to move away from the gas pedal. Which is dangerous when you have a car moving up from behind. Very dangerous. Been to Ford for a fix, it lasted one month before it started back up. My warranty has expired and no further attempt to repair has been made. Ford is aware of the issue.
2007 Ford Explorer 2 wheel drive V6 automatic trans with an electric automatic adjusting drivers seat. The auto set button has two (2) seat selections, one for each of two different drivers. The unsafe problem is that the seat moves back and forth, up and down on its own. Twice today, 8/9/10 the seat moved all the way back when I put my foot on the brake pedal while driving 70 mph on the interstate I-20 West. When the seat moves back it pulls my foot off of the brake pedal. Scares the daylights out of me because now I cannot reach the pedal and have no brake until I move the seat back towards the steering wheel where I can reach the brake pedal. It is a good thing I do not tailgate.
The contact owns a 2007 Ford Explorer. The contact stated that the driver's seat would move backwards and forward while the vehicle was in motion. The issue could occur 3-4 times per day or not at all. It was an intermittent failure. The contact took the vehicle to two different dealers and they initially stated that the cause of the failure could not be identified. They later informed her that the door was the cause of the failure. The dealer repaired the ignition switch to remedy the failure, test drove the vehicle, and thought that the failure was corrected. After the remedy, the failure recurred. She took the vehicle back to the dealer and they stated that it had been repaired. When the contact began to drive again, she noticed that the issue was still occurring. The current mileage was 18,519 and failure mileage was approximately 12,000. Updated 09/13/08. The consumer stated the dealer fixed the seats. Updated 09/17/08.
- Collegeville, PA, USA
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- Wichita, KS, USA