CarComplaints.com Notes: The previous generation of Explorer was so awful that the redesign in 2006 was greeted with much optimism. That didn't last long.
The transmission continues to be the Explorer's worst reliability problem. Owners report shifting hard & lunging, typically starting as low as 40k miles with a $1,600 average repair bill. On top of that, the radiator is prone to failure around 60k miles. Repairs for the radiator run $500 to $1,000 & many owners report they've had to replace the radiator multiple times for leaks, indicating a possible design defect in the OEM replacement parts.
Ford did make some significant changes to improve handling and safety. Electronic stability control was added in addition to side impact air bags, but beyond that this is a vehicle that should be avoided at all costs.
I took my car to ford because I thought they were the best. My car arrived there on December 19th 2013 needing pcm. I received a call on January 16th 2014 telling me the part won't be ready until April that's ridiculous and sad. Ford dealership told me they can get a used part but only for 90 warranty. There need to be another alternative besides me waiting months. Ford has poor communication they said they would see what they can do about the price but what am I to do about a vehicle? I'm sure they can find another place to get the part. Meanwhile I have no vehicle and have had to walk or catch the bus or even bum a ride. I won't be back with ford EVER!!!!!!
- Tinee P.,
Wilmington, DE, US
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replace the pcm for $1100, plus fuel pump and module control fuel $650
- le_cardoso, Waterbury, US