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CarComplaints.com Notes: The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.
Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.
6.5
fairly significant- Typical Repair Cost:
- $450
- Average Mileage:
- 82,250 miles
- Total Complaints:
- 268 complaints
Most Common Solutions:
- Ford should recall based on 2002-2005 complaints (124 reports)
- Ford should fix it if reported,being it's a known defect!!! (75 reports)
- not sure (36 reports)
- part needs to be replaced (14 reports)
- replace (10 reports)
- re-initiate the charity repair solution (4 reports)
body / paint problem
Helpful websites
- Safercar.Gov - This is the site you need to file your complaint with, it is the national safety site for recalls and defects. The more people that complain the better. Call them @1-888-327-4236. I just filed mine today.
A D V E R T I S E M E N T S
I called my local Ford dealer because I had an Extended warranty and was told it would have to be fixed at another location body shop. But, I was also told that it was not covered under any warranty. I was told I would get a call back in regards to price of repair and I have not heard a word. I do not think I should have to fix a crack on the exterior that was sitting in a driveway when it just cracked during a nighttime change in temperature while visiting family in Texas. And I regret buying an extended warranty.
JR, Purcell, Oklahoma
- Jacqueline R., Purcell, OK, US