CarComplaints.com Notes: The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.
Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.
2.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford Explorer eddie bauer - garage kept, low miles due to working from home. Discovered a crack in the back hatch upper panel. When reported to insurance company (progressive) the agent indicated that this is a known defect and all Ford dealers are aware of it. I discovered other Ford Explorer and Expedition around the county with the same crack. Crack is caused by lack of stabilization behind the panel and the crack appears due to regular closing of the back hatch. Starts with a single crack (can lead to multiple cracks). The crack allows water to enter the back hatch area causing rust and disabling or limiting the back window wiper. I wrote a letter to Ford and emailed them regarding this manufacturing defect and was told that this is not something they take care of. Cost to repair can run anywhere from $275 to $1,000, depending upon the severity. We have started a facebook page for those of us around the country that have experienced the same problem and our number is growing every day. Problem seems to be 2002 thru 2006 Ford Explorer and Expedition. Ford has changed the manufacturing for the years following.
- Venice, FL, USA
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- Venice, FL, USA