My car was sitting in the parking lot and someone came in and told me that my rear glass had just blown up. I thought they were kidding....but I went out and the glass had blown out across the parking lot. I was happy that it didn't happen while I was traveling down the road. I hadn't been back in the building but about 15 minutes when it happened. I know of 5 Explorers that are owned by friends that have had the back panel crack and I am just awaiting for theirs to do the same thing! The hydraulic lifts literally pushes the window and causes it to blow as the panel gives. This is a serious defect!!!

I bought my Ford Explorer-Eddie Bauer Model from Village Ford in Dearborn, Michigan. I live nearby. While it was a "Manager's Special which meant that he had driven it for two years or so, it was still $18,000 (Eighteen Thousand Dollars) and it had 32,000 miles on it. Overall I have had no complaints at it until...... As has most Warrantees happen, on the stroke on midnight on the day that the warranty expires I had some problems, but they were not too costly. Then one day my wife noticed that a crack was in the rear panel that was just under the window. It was right down the side of the Ford Emblem. There are numerous complaints about this same problem. I agree with one complaint I read about this problem. I think that we should do a class action suit. Does anyone know of a bottom feeding lawyer that would take on this case with payment only it we win?

So now I call the Insurance Co., (AAA) who agreed to pay for it. Of course I had to pay $250.00 deductible. The total cost was $581.00 of which I had to pay $250.00.

So yesterday on Jan. 18, 2011, after 86 days since the repair, (I hope I have a 90 Day warranty period) I went to my Employer parked in my driveway and found the rear window shattered with half the glass on the driveway and the other half in the back car floor. The panel that I and the Insurance Co. had just paid to have replaced was bent outward with the hydraulic lifters pushing on the two ends. Is this a stupid design or what? These lifters actually are connected to the rear window as well as the back panel that I had replaced. What sort of Engineer would bolt a powerful hydraulic lifter to a glass pane and not build a frame around the glass and bolt it to the frame instead? Better yet, why not just save the customer a lot of money and not even have the back glass open separately from the lift gate? How many dollars has this engineering miracle cost the good Ford Customers?

I have an appointment next week to have my repairs appraised at the same Ford dealer who did the repairs to my cracked back panel. Let see how much luck I have in getting them to repair the shoddy workmanship in repairing that panel.

As with every one else I had the same problem with the cracked panel about a month ago and was told the same bull and also started notice more and more Explorers on the street with the exact crack in the exact same spot and like many yet pist have endured the situation, that is until yesterday. My kids and I had just left Walmart and was stopped and waiting at a red light no more then a block from there when we were frightened with a loud noise almost like firecrakers went off. Glass flying every where I thought I had been hit but there was no car behimd me. I pulled over not sure what the heck had happened and more worried about my son who was sitting in the third row seat.I had to take my son to urget care and thank god only needed a few sticthes. But know this I am fired up beyond belief and will be raising hell til something is done.

Maybe Ford is waiting for some one to be killed, I hope not, but MY SON was injured because of your negleance to a more then obvious defect. OH I ASSURE YOU WILL BE FIXING MY CAR AND PAYING FOR MY SONS HOSPITAL BILL!!!!!!!!!!!!!