CarComplaints.com Notes: The 2002 Ford Explorer is hands-down our worst vehicle on record. "Avoid like the plague" is putting it lightly.
The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.
Another common problem for the 2002-2003 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.
Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.
3.8
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Explorer. The contact stated that there was a loud abnormal noise and noticed that the sun roof was detached. The vehicle was taken to an unknown independent mechanic who stated that the manufacturer discontinued the part. The dealer was not contacted. The manufacturer was notified of the failure and confirmed that the sun roofs were discontinued. The approximate failure mileage was 160,000.
The consumer would like to know if Ford has issued a recall to their tsb article no. 620978 referencing the sun roof. The consumer stated there is a problem with the sun roof in how it retracts.
Problems with the material on the moon roof. The vehicle was taken to the dealer who indicated that the manufacturer would only cover the problem if the vehicle was within it's warranty 36000 miles/36 months, the vehicle had 45000 miles. The consumer came across a technical service bulletin which explained the type of problem the vehicle was having SB620978.
A D V E R T I S E M E N T S
- James Town, CA, USA