This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
An accident occurred wherein a young man was severely injured. He survived, but has a plate in his jaw, and severe scarring on his face. His sister was also a passenger and was injured, but less severely. The right rear tire appears to have blown out, causing the crash. A witness immediately behind the car at the time of the accident stated: "I noticed what looked like one of the right side tires bend to the side and suddenly explode. At that point the driver lost control due to the tire explosion and swerved to the center divider and crashed. Information on the tires is as follows: Radial SXT all terrains. Dot number on the tires were xfa 0307 and the tire size was 75/16. All tires passed inspection three months before, with a tread of 6/32. The officer noted the tread separated from the tire.
Cpsc#I12A0111A. 2001 Ford Explorer. Consumer stated that a day after she brought the car it broke down. The consumer stated there was a problem with the engine, as well as a hole in gas tank, which had rusted out, the bearings needed to be replaced, the tire were dry rotted, as they kept going flat, the driver's door did not lock, the rear doors did not open from the inside, the rear driver's door did not open at all, the outside handle was broke, the rear hatch would not close, and most of the time it had to be slammed shut.
The contact owns a 2001 Ford Explorer with Goodyear Wrangler rt/S tires, size P255/70R16. The contact noticed the rear passengers tire was flat and the remaining three tires exhibited signs of dry rotting. The vehicle was towed to a local tire shop. The mechanic advised they would take partial liability for three of the four tires and the fourth would be replaced at the owners expense. The contact believed the tire manufacturer should take the liability for all four tires. The dot number was unknown. The tire failure mileages was 32,985. The vehicle failure and current mileages were 112,461.
Driver seat recliner bolt, the seat back/recline/forward broke, replaced several times. The oil filter had come with a hole too large, the driver's side seat handle broke, the tires blewout and caused an accident that totaled the vehicle.
The consumer noticed the rear passenger 's side tire was flat. When the consumer changed the tire, he noticed that the spare tire was a Goodyear Wrangler P26570R17. This tire was not the same tire that was on the truck. The tire that was flat was a coreovan wild track radial SUV ms P2657017. Please fill in additional information on the #dot number.
- Saugus, MA, USA
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The consumer stated, while traveling, the vehicle will wander into traffic. The vehicles tires, have been replace four times. Dealer has been contacted. The consumer states that she must strong arm to maintain control on the bumpy roads. The consumer has experienced an unsusual case of wandering, clunking noise-bolt missing/4 visits of repair, tire wear/noise vibrations-6 occurences, and alignment/suspension issues-5 occurences, that will not repair. The consumer has had several to many of the same opinions and suggestions of/for repair, and has tried just about everything to remedy the problem(s) and keeps getting the same problems. All with no cooperation/consideration of Ford.
Vehicle rollover accident March 25, 2001 in toledo Ohio. Approximate speed 25 mph. Explorer rolled over 6 times with me as the passenger being ejected during the 3rd roll. Driver and rear seated passenger were help in the vehicle and received lacerations a broken finger and chest injuries. Front passenger ( me ) was ejected from the vehicle and came to rest against the front drivers side tire. Vehicle at rest on tires. Received 4 broken ribs, 5 broken, dislocated transverse process and multiple stitches for cuts and abrasions in arms and head. Rear drivers side tire was flat after the accident and was the only tire damaged. Pictures of the accident are available along with any other information. (tiresize: P255/70R16)
I have kept the tires in question in the event of any legal proceedings. I believe that my tires or some internal malfunction to the vehicle caused it to lose control and cause this accident.
The vehicles rear end shifts side to side over washboard bumps. The consumer received a letter from manufacturer offering to replace all five tires and request that his local Ford dealer, order the tires.(Firestone Wilderness AT tires P255/70R16 S)
Have contacted Ford country dealership for the recall/replacement of tires Jun 6, Jul 2, Jul 13, Jul 23 and on Aug 16 & 17. In Jun the service mgr larry said replacement tires would be in about 2wks. In Aug he will not answer my calls or return my calls. I had orginally requested Michelin tire as approved by the Ford Motor Co. I feel like I'm just getting the run around. My wife and I are seniors and drive the hi-ways frequently, she is concerned about the Firestone tires driving at the speed limit 75mph as well as at 109 degrees temp. And rightfully so. An accident at our age could well be fatal. The tire calls for inflated press. To 40lbs, Ford co. Says 30 in the front and 35 in the rear. When inflating at 30 in the front I notice the steering is hard (perhaps this vehicle is designed too top heavy and that is whay they have you lower the pressure in the front tires in turn making the steering hard to turn) anyhow I suspect the dealership is not replacing the recalls because their to busy replacing the tires on their car lot first, there in dangering other peoples lifes so that they can sell their vehicles. I have not had a blowout yet, nor do I look forward to having one at 75mph at 109 temp. I would appreciate your help in making Ford co. And their dealership making good on their recall efforts. Even though these tires are relatively new the temptures here in vegas and speed limits required can endanger my wife and family. Will not answer or return my calls. In Jun. (tiresize: P25570R16)
NHTSA recall # 01X001000, manufacturer's recall 01X001000. No size and date available while driving around 40 mph on wet pavement. Vehicle hydroplaned due to tires. Also stated tires recalled and have not be replaced yet.
Re brakes: They have replaced the brake shoes/pad twice ands rotors once. Re tire/wheels they could not get them to balance out tried 4 times ( Goodyear tried twice) total of 6 times. Again a week and a half later, it pulls left when braking, and vibration is back again. I have spoke with wayne ( service mgr) and al mc donald ( general sales mgr). I have informed them of the Nevada lemon law # nrs 597.630 he said to inforce that I would have to get a "lawyer". please note I only marked the first time of the problems I have full doc's of every visit on these items. Please help! thank you, crystal del giudice. (tiresize: P235/75R15)
Since I bought this Explorer I had problems with the tires, I contacted the dealer but they told me that my tires are not part of the recall and they cant do nothing about it, I explain to them that my Explorer its been shaking a lot, a lot of vibrations and thomps that I was scared because its been few times that I almost lose control of my vehicle in the highway and regular streets and its been a year now and they keep telling me the same thing and now even more because my vehicle have approximate 28000 miles and they are telling me that I need tires as soon as possible but because of my millage they can't do anything now. I explain and gave them information that I have been taking my vehicle several times since I bought it but they never wanted to do something about it and now with only a year old my vehicle is shaking more than ever and they since a year ago dont want to repalce my tires just because there is no recall for my tires. I have the millage that I have because I went to Tennessee for one week for vacation but I only work 15 minutes from my home, I go shopping, and visit my family and they live only 30 minutes from me it's not possible that with the care that I gave my vehicle that my tires went bad in only some spots like they are telliing me now if I warethem out should be in a complete side not in spots this is not an off road vehicle so I dont drive it that way. Please I need a respond as soon as I'm worry for my safety and the safety of other people driving. (tiresize: P235/75R15)( dot number: Tire size: P235/75R15 )
Ihave lost controll of this vehicle several times due to the steering and overall handling, my tires are also playing a roll in this I beleave this problem is much more pronounced in rain or snow. I feel this vehicle is very unsafe for myself and my children! I've already had the vehicle into auburn motor sales for 6 days for complaints of lack&surge of power, bad sulfer smell at idle rolling idle(up&down), extremely poor gas mileage. The dealership was unable to diognose problem. As of today I've lost 21 days of use, on a vehicle I've only had about4 and a half months know they say I need an engine that I'm still waiting on. I told the dealership I didn't feel this vehicle was safe and wanted it replaced.I got know where, when they found out I got lemon law paperwork they told me Ford would not do anything about it pursue it through the state. I don't see how they can tell you that you are stuck when you purchased a new vehicle and it has compromised your safety time&time again! my salesman told me to look at the bright side I was still here to talk about it!!! I don't find this very amusing, I wonder if Ford knows how he feels in my opinion he was telling me I could of been dead!!! brenda. (tiresize: 255/70/16)( dot number: Tire size: 255/70/16 )
Firestone, Wilderness AT tires mounted on Ford, Explorer,2001. While traveling at 35-40 mph consumer hit a construction site and passenger rear tire fell off, then vehicle rolled over. Contacted dealer, and dealer was not willing to do anything. Analyst is unsure ofcomponent, possible tire failure, possible lug, nut, and bolt failure, causing rollover, consumer was injured in accident.
When appyling brakes vehicle severely pulls to right. Also, a grinding noise occurs, cause unknown. In less than 15000 miles, brakes have been replaced 3 times, was told by dealer that this was due to a factory defect and brakes were applied incorrectly. Tire experienced blowout, there was a large deformed air pocket on the white letter side, consumer did not give any tire information.
A D V E R T I S E M E N T S
- South Lake Tahoe, CA, USA