This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle stalled and was repaired six times by the dealer. The problem was getting worse and the consumer was concerned about safety and wants the manufacturer to replace or repurchase the vehicle.
Vehicle hesitates upon acceleration and has also stalled on 5 occasions, the dealer has repaired/replaced various componets on the vehicle, however consumer still experiences the same problems.
Vehicle hesitates upon acceleration and has also stalled on 5 occasions, the dealer has repaired/replaced various componets on the vehicle, however consumer still experiences the same problems.
Anytime you are stopped, (in drive, neutral or reverse), or stopped at a light, the engine skips. They call it a lean idol miss. A miss in any motor will eventually burn up the valves. It is not fixable. They will not even attempt to fix the problem. I have now taken the tags off and it sets in my driveway. I will not cause any further damage to this truck. I have talked with everyone, including the dealership, the Ford feild service person, Consumer Affairs, Ford customer service and also an executive from Ford in Michigan named Mr. Duncan. No one will budge. No one will help me and I don't have the money for an attorney. Ford knows they have a flaw in the motor, but they excuse it by saying it doesn't hurt the motor. Yes it does. Mine is already blowing smoke. Can someone please help us. The only other choice I have is to let the truck go back to the finance company. Please help. This was my first brand new vehicle we paid $25,000 dollars for now it has turned into a nightmare.
- Newport News, VA, USA
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While driving engine check light will flash intermittently. Dealer has been notified. Consumer states that when the light illuminates, the vehicle begins to drive sluggish, rough, and sometimes makes a screeching noise. Dealer has replaced the PCM, vapor management valve, canister purge solenoid, tensioner assembly, vacuum hose twice, dpfe, and the fuel tank.
This is not the only problem I have tried to return to be repaired on this vehicle. I have also been subjected to the most unethical behavior I've ever seen, from this dealership, in the purchase and repair procedures.no safety defect listed.
Ihave lost controll of this vehicle several times due to the steering and overall handling, my tires are also playing a roll in this I beleave this problem is much more pronounced in rain or snow. I feel this vehicle is very unsafe for myself and my children! I've already had the vehicle into auburn motor sales for 6 days for complaints of lack&surge of power, bad sulfer smell at idle rolling idle(up&down), extremely poor gas mileage. The dealership was unable to diognose problem. As of today I've lost 21 days of use, on a vehicle I've only had about4 and a half months know they say I need an engine that I'm still waiting on. I told the dealership I didn't feel this vehicle was safe and wanted it replaced.I got know where, when they found out I got lemon law paperwork they told me Ford would not do anything about it pursue it through the state. I don't see how they can tell you that you are stuck when you purchased a new vehicle and it has compromised your safety time&time again! my salesman told me to look at the bright side I was still here to talk about it!!! I don't find this very amusing, I wonder if Ford knows how he feels in my opinion he was telling me I could of been dead!!! brenda. (tiresize: 255/70/16)( dot number: Tire size: 255/70/16 )
World Ford has done nothing but give me a run around and not fixing my truck right!!! I have nothing but agrevation with my truck and I dont feel that it's safe with driving my children in it! when advising the dealership of the trucks major complications they advise me to bring the vehicle back in 30-60 days to aviod the lemon law! no safety defect listed.
A D V E R T I S E M E N T S
- Crossville, AL, USA