This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am experiencing the timing belt tensioner issue that resulted in the Ford customer service satisfaction program #00M12. This extended the warranty to 6 years or 72,000 miles on that part. Too late for me, as I began having trouble a few months a go. Now, I am at 6 years/87,000 miles. My local Ford dealer said they knew nothing and so I called Ford directly. They told me to lodge a complaint with nhts. Pretty bad situation for me and many others as I have been researching on the internet.
A D V E R T I S E M E N T S
- Blue Springs, MO, USA