This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2001 Ford Explorer. While driving, a burning odor was present and the air bag deployed without warning or an impact. There were no injuries. The contact was able to coast the vehicle to the side of the road. The contact noticed flames under the hood. The fire department extinguished the fire. The contact was not aware if a fire report was filed. The vehicle was towed to a residence and deemed destroyed. The vehicle was not taken to a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2001 Ford Explorer. The contact stated that the vehicle leaked anti-freeze and transmission fluid. There was also rust underneath the vehicle and a hole in the running boards, which almost caused them to detach. The contact claimed that the ground could be seen through the hole. The vehicle also produced thick smoke. There were no warning indicators illuminated. The dealer was not contacted. The contact planned to have the vehicle towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures and referred the contact to NHTSA. The failure mileage was 170,000.
The contact owns a 2001 Ford Explorer. The contact stated that the vehicle experienced a complete loss of power. The failure occurred without warning. During colder temperatures, the failure worsened. The vehicle was taken to the dealer but the diagnosis was not disclosed. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 1,000. Updated 05/17/17
The contact owns a 2001 Ford Explorer. The contact stated that the vehicle was included in an unknown manufacturer recall. The dealer performed the repair, but the failure recurred. The contact noticed smoke near the engine compartment that entered the vehicle near the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was notified. The NHTSA campaign number was unavailable. The failure mileage was not available.
The contact owns a 2001 Ford Explorer. The contact stated that while reversing into a parking space, the vehicle lunged forward without warning. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was made aware of the failure. The current and failure mileage was 26,500.
- St. Louis, MO, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2001 Ford Explorer. The contact stated that while the vehicle was unoccupied, it became engulfed in flames. The vehicle was destroyed. The failure was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
A D V E R T I S E M E N T S
- St Louis, MO, USA