This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2001 Ford Explorer. While driving, a burning odor was present and the air bag deployed without warning or an impact. There were no injuries. The contact was able to coast the vehicle to the side of the road. The contact noticed flames under the hood. The fire department extinguished the fire. The contact was not aware if a fire report was filed. The vehicle was towed to a residence and deemed destroyed. The vehicle was not taken to a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2001 Ford Explorer. While driving various speeds or while parked, the driver side turn signal failed to illuminate inside and outside the vehicle. Also, the brake lights failed to illuminate. When the steering column was tilted to the upper position, the interior and exterior turn signal lights and the brake lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2001 Ford Explorer. The contact stated that the vehicle experienced a complete loss of power. The failure occurred without warning. During colder temperatures, the failure worsened. The vehicle was taken to the dealer but the diagnosis was not disclosed. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 1,000. Updated 05/17/17
The S.U.V leaks water in causing issues I had to replace the brain and fuse box now minexpensive has a drainage of its battrey and the light done go off I replaced the battrey an altnator.an as well.Ford should fix it thy he to many issues like this.parked in drive way.
The contact owns a 2001 Ford Explorer. The contact stated that the vehicle was included in an unknown manufacturer recall. The dealer performed the repair, but the failure recurred. The contact noticed smoke near the engine compartment that entered the vehicle near the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was notified. The NHTSA campaign number was unavailable. The failure mileage was not available.
- Bear, DE, USA
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As with so many Explorer I have read about, my O/D light comes on and flashes. I lose all power during initial acceleration and then the truck shoots off like a rocket. If I turn the ignition off, the light resets and the vehicle is ok for a while until the light as with so many Explorer I have read about, my O/D light comes on and flashes. I lose all power during initial acceleration and then the truck shoots off like a rocket. If I turn the ignition off, the light resets and the vehicle is ok for a while until the light comes on again. I had the codes read and it came up a solenoid problem. I had them replaced and ten miles from the lot, the light came on again. I have read that this is a known issue from Ford, but they have yet to act on this issue. Comes on again. I had the codes read and it came up a solenoid problem. I had them replaced and ten miles from the lot, the light came on again. I have read that this is a known issue from Ford, but they have yet to act on this issue. I took it to the Ford shop and they told me that they have fixed several and they go right back out it was a waste of my time.. does someone have to get killed before U all fix this if U try to take off and it slips and will not go U can and will get hit.
I was driving and I saw and smelt smoke. I immediately could tell where it was coming from because I saw the smoke coming out of the hazard light on top of my steering wheel, it then turned into a flame, it was inside of the steering wheel. I pulled off to the side of the road because fortunately I had water with me and I poured a little bit of water on the flames that were coming out of where the hazard light is. This has happened 2 times, with the final result being 2 fires. It happened a 3rd time with just smoke. I no longer have the ability to use my windshield wipers and some of my interior lights no longer work. I don't know if this has caused other problems ie...my check engine light being on as well as my cruise control working when it wants to and other times not working at all plus the buttons on the inner side of the steering wheel being hot to the touch! I'm terrified to drive my own car!
Turn signal was turned on and smoke came billowing out of stearing collum. Smelled burnt wiring. Fire inside of collum minimal damage as I turned off signal immediately. Took to garage next day. The wireing had rubbed on collum and shorted out. Repaired. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
When I have used my speed control I have had smoke come out of the top of my steering column twice. The smoke comes through the hole for my emergency light button on the top of my steering column. This happened recently for the third time. The Ford dealer is charging $652.63 to replace the wire harness and the switch that controls wipers, hazard lights, blinkers, etc. The recall was replaced, and they say the two are not related. Apparently this could cause an electrical fire as would the recall part. The SUV is a Ford Explorer 2001 V8 XLT.
About a month ago the vehicle was parked with windows up the consumer got in and put the key in the ignition and the vehicle started smoking from the hazard warning light switch, the emergency lights. Stopped smoking after consumer started the engine, in duration of about 20 seconds. This happened about 3-4 times per week since after a long trip. This most often occurred when windows were up and it was very hot outside. Consumer has not even inspected the under hood or engine compartment after this occurred. Consumer took vehicle to a dealer yesterday and has not done a diagnostic test.. consumer did not know what was done to the vehicle but wished to file complaint. Consumer noted there was no fire. Ford wanted consumer to pay for repairs.
The generic electronic module (GEM) experienced a condition referred to as "lock-up" in which the GEM controlled electronic 4X4 system could not be turned on.
2001 Ford Explorer experiencing problems with a short in the wiring to the radio and the keyless entry system is inoperative. The consumer was informed that the radio was no good. The problem was found to be a bad fuse. The consumer purchased two new batteries for the vehicle.
2001 Ford Explorer 4 wheel drive the cruise control has burned out on the steering column. This started approximately 8-9 months ago and the steering column kept having smoke come out of it while I was driving. Then it would stop, and just start up out of the blue, but about 4 mts. Ago the cruise control finally went out. This item has been recalled on may vehicles of the same year, but my particular VIN# has not been recalled. My SUV has the exact problem that has happened in many of the vehicles and there is a recall already in place, just not for my VIN #. they want me to repair it at my cost.
While attempting to back the vehicle up, it caught fire without warning. The driver was pronounced dead at the scene. As a result the vehicle was considered a total loss. Please provide additional information.
On January 25,2004 I was approaching a trafic signal in my 2001 Ford Explorer I slowed to approximately 5mph. My foot was not on the accelerator, but when I hit the brake the car lunged forward, and hit the car in front of me. I hit the brake as hard as I could but the car would not stop. The engine made a reving sound as it lunged forward. The car in front of me sustained damage totaling $ 1237 and the passenger complained of a neck aggrivation. My car sustained minimal damage to the bumper. This was the 1st accident I have ever been in where it was alleged that I may be at fault, clearly I was not. This surge when decelerating has happened 2 times after this accident, both of which were witnessed by a passenger in my car. Luckily nobody was injured on these occasions. I have since taken the car into the dealer whereupon I was informed that the dealer had received a technical service buletin (tsb) from Ford regarding an idle air control (iac) valve for this make and model dated 2/5/03. The dealer replaced this valve on 5/20/04.
There was a warning indicator that was originally illuminated green. When the indicator turned blue the vehicle was taken to the dealer for repairs. The indicator was for the lighting system, and the dealer made some repairs, but did not inform the consumer of what was done. Currently, the indicator is not on at all, and the dealer cannot determine why it is not working. Also, the rear window windshield wiper was not operating. Dealer stated motor had to be replaced.
A D V E R T I S E M E N T S
- St Louis, MO, USA