This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Explorer. The contact stated cruise control was not working properly. She had the cruise control set at 35 mph while going up a hill, but was pulled over by the police, and they stated she was going approximately 65 mph. The consumer showed the police that this was what actually happened. This happened 7 times in the last 4 months. The on/off switch that was used to disengage the cruise control will not work, and the contact had to apply the brakes hard to disengage the cruise control. The contact has not been to a service dealer to have the vehicle inspected, and has not contacted the manufacturer. The contact stated the lights on the steering wheel did not illuminate. The fuse has been replaced to remedy this situation, but it did not fix the lights problem.
Taillight mechanism caught on fire all by itself - truck had been parked for 4 hours. Whatever the problem was it smoldered for a long time. The inside of the truck was sooo full of smoke.
- Port Deposit, MD, USA
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- Windsor, CA, USA