This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Explorer. When the contact attempted to open the rear window the lift gate failed to open. The manufacturer stated that the VIN wasn't included in recall 04V442000 structure: Body: Hatchback/liftgate: Hinge and attachments; therefore they will not offer any assistance. The vehicle will be taken to the dealer to be repaired. The failure and current mileages were 126,643.
- Mt Vernon , OH, USA
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- Mt Vernon , OH, USA