This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Explorer. The contact received notification of NHTSA campaign number: 03V281000 (seats). The contact stated that her son noticed that the front driver's seat was hard to recline up and down. The vehicle was taken three times to shaker's family Ford Lincoln (831 straits turnpike, watertown, ct 06795) for the recall. On the first dealer visit, the mechanic was unable to remove the upper bolt on the driver's side high back seat. On the second visit, the dealer was able to remove the upper bolt and installed a new bolt however, the contact believed that the dealer damaged the seat in the process of installing the new bolt. The contact stated that the seat no longer reclined and needed the middle row seats to keep it upright. On the third visit, the contact was informed that the seat needed to be replaced. The manufacturer was made aware of the failure but declined to offer any assistance. The failure mileage was 143,800.
The contact owns a 2001 Ford Explorer. While driving at approximately 5 mph, the contact depressed the brake pedal with force and the passenger seat independently folded forward and then backwards. The seat would no longer hold its upright position and had to be propped up by folding down the rear seat. The vehicle was taken to an independent mechanic who diagnosed that the weld on the back of the seat had fractured and needed to be replaced. The manufacturer was made aware of the failure. The contact stated that the VIN was not included in NHTSA campaign number: 03V281000 (seats). The approximate failure mileage was 66,500. Updated 04/04/16 a bolt was replaced in the seat back. Updated 04/05/16.
The contact owns a 2001 Ford Explorer. While driving, the front driver side seat belt would suddenly unlock. In addition, the driver side and passenger side front seats would move forward when making a sudden stop and the passenger side door and hatch door would not open. The vehicle was not diagnosed and repaired. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 166,694.
My 4 door Explorer is equipped with recliner high back seats. About a 2 months ago I was driving and the seat on the front left hand (driver side) it recline with out warning until is came in contacted with the second row seat cushion. I went to a Ford dealer ship and was informed that there was no recall for such problem. I have send and made calls and send letters to Ford, but they have fail to answer any of my letters.
Driver seat recliner bolt, the seat back/recline/forward broke, replaced several times. The oil filter had come with a hole too large, the driver's side seat handle broke, the tires blewout and caused an accident that totaled the vehicle.
Vehicle idles to low and causes it to cut off. Took to dealer 4 times, and they could not fix the problem. Passenger side seat would not lock, also consumer states vehicle is experiencing poor gas mileage..
The rear seats do not lock down, causing the top of seat to move forward when someone exits the back seat. When the seat comes forward it opens a pinch point that has pinched the hands of 3 that have ridden in the back. This is a safety hazard for all ages but especially young children!
When stopping, the passenger seat track releases the lock and the seat "slings" forward with or without anyone in it. It has sent my step-daughter into the dash as the seat slide foward. The seat belt did not stop it since the entire seat was moving. This seems to be a daily occurrence.
A D V E R T I S E M E N T S
- Waterbury, CT, USA