This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer received a recall on the bolt under the driver's seat. The vehicle was taken to the dealer and the problem was repaired. Three months later the popping noise started again. The vehicle was taken back to the dealer who indicated that the bolt was fine but that the lever failed. The manufacturer was notified but the refused any assistance because the lever was not part of the recall.
While traveling 45-50 mph the driver seat collapsed backwards without any indication. Dealer was contacted and repaired seat. Two months later the seat collapsed again. The pin on the driver's seat where the seat back attached to the pivot with the seat bottom had snapped twice which caused it to collapsed backwards 6-8 inches.
Vehicle idles to low and causes it to cut off. Took to dealer 4 times, and they could not fix the problem. Passenger side seat would not lock, also consumer states vehicle is experiencing poor gas mileage..
Seat does not release to let back passengers out of truck. This problem is the second set of seat problems. I owned an Explorer Sport in 2000 and had the same problem with the seat. Ford is aware of the problem and is not dealing with the issue. I have small children who ride in the rear of the truck and if some thing happens to me up front, they are trapped in the back of the truck and unable to get out. Seems to be a seat mechanism problem which they refuse to address. This is actually a life/safety issue and I feel this needs to be addressed. Please contact me at your earliest convenience.
- Sinking Spring, PA, USA
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When vehicle was involved in a frontal crash at a speed of approximately 70 mph seat back latch mechanism for second row of seats failed, allowing seat to move forward. Dealership has not examined vehicle for this problem. Please provide any additional information / documentation.
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- Wilmington, DE, USA