The rear window shattered spontaneously while the car was parked in a locked garage.

- Ferndale, WA, USA

As I was closing the back door window of my 2000 Ford Explorer the window exploded spreading shattered glass into the vehicle, over and under the vehicle, over and under my second car parked next to it, on me, the driveway and throughout the garage. We have found glass particles as far as 25-30 ft from the vehicle. We are shocked and stunned that something like this could happen and don't think Ford realizes the seriousness of this incident. This isn't a warranty issue !! it's a safety issue. I could have been blinded and if this had happened in a crowded parking lot it would have resulted in injuries to others as well.

- Las Vegas, NV, USA

I was driving down the highway when my rear window in my 2000 Ford Explorer shattered. Nothing hit the window from the inside or outside. This was extremely frightening, as it made a loud popping sound when the window shattered. Pieces of glass were all over the highway. The dealership and the Ford customer assistance number claimed no liability for the incident.

- Templeton, CA, USA

I proceeded into a no-touch car wash on 16 Mar 02, temp. Was approx. 36 degress above zero, when the first coat of soap hit the rear window, the whole window imploded inside of my Explorer. The car wash did not hit the vehicle just the soap. Ero

- St.Paul, MN, USA

The Ford Explorer was parked in our driveway at the time of the incident. The rear window was open and we were standing behind the vehicle when without warning the window exploded throwing glass fragments over 10 feet in all directions. The entire back window broke into pieces no larger than 1/4 inch in size. There were no previous mars or cracks in the back window and nothing hit the window before it broke. My biggest concern is that if the window had broken while we were driving on the freeway, our animals that are contained in the back of the vehicle could have been hurt by flying glass not to mention possibly jumping out of the vehicle.

- Glendale, AZ, USA

While consumer was driving at about 60mph back windshield shatterd without any warning. Contacted dealer, and the dealer was not willing to do anything.

- Oakgrove, MN, USA

I was driving South on I95 through bucks county pa and the rear window shattered and blew out. The price listed in damages was the list price for a new window. I was that there was a report on the news about windows blowing out but have not confirmed the information.

- Penndel, PA, USA

Window mouldings are fit poorly.

- Northfield, IL, USA

Shortly after purchasing the vehicle the left rear window began leaking during the rain. After two repairs the luggage rack was replaced and the seals around the windows were replaced. The tail light casings began to collect water after the second repair. After close inspection the case surrounding the tail lights were rusted. I have had the vehicle at the dealership 4 times for the leaking and it has not been fixed. Water is gettiing into the electrical system of the vehicle through the tail lights. I have also taken the truck in 3 times for a grinding noise when braking. The dealer reported that it was an issue with the rotors and the problem was fixed. The brakes continue to grind during braking at slow speeds as well as fast braking. The lights and windows in the back of the vehicle are leaking to the point that the vehicle smells musty because of the water leaks. The dealer will not do anything about the water damage or the leaking. I am concerned that this will short out the electrical system on the vehicle and possibly result in a fire. I have asked for a representative from Ford to inspect the vehicle and the dealer refuses. I have also contacted the customer assistance center for Ford Motor Company. Please provide assistance with this issue.

- Fraser, MI, USA

Everytime it rains tail lights fill up with water. Also, water enters in the vehicle through the back windows. Vehicle has been taken to the dealer on 4 different occasions. Dealer has resealed lights and windows as remedy, but the problem still occurs.

- Fraser, MI, USA