CarComplaints.com Notes: Well, it's not a 2002, so it's got that going for it.
10.0
really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
34,100 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving slightly uphill in stop and go traffic, off exit 16 on the palisades parkway, due to a controlled stop set up by police to check inspection and registration. I saw smoke around my vehicle, so I looked at my instrument panel to see if my car was overheating. My instrument panel indicated nothing was wrong. When I looked up, an officer was motioning for me to pull over saying my car was on fire. I quickly pulled over, turned off the car, got in the back seat to get my 1 year old daughter out of her car seat, and exited the vehicle. My wife quickly got out of the passenger seat and exited the vehicle. We were told to get far away. Two police officers tried to put out the fire with extinguishers, but were unable to get the hood open. We were out of the car no more than 5 minutes when it was entirely engulfed in flames. Fire trucks arrived approximately 10 minutes later, by then the car was completely destroyed.
2000, Ford Explorer XLS, left rear wheel broke while driving down the interstate. The wheel passed the consumer as the vehicle was swerving to the left. Consumer took out 4 or 5 cable barriers, and then bounced back out to the interstate, then the vehicle spun around and hit more cable barriers, then, hit one head one and that stopped the vehicle. There was no problem with the vehicle before this. The left rear wheel (factory alloy wheel) came apart as consumer was driving at 65 mph on cruise control. The center of the factory alloy wheel was still bolted with all 5 lug nuts. Vehicle was totaled.
While traveling at approximately 30 mph - an unknown component located behind front left wheel seal snapped. Consumer was able control vehicle resulting in no injuries. *note: Consumer mentioned that work was performed on vehicle prior to this incident occurring. Please provide any additional information/attachments.
A wheel came off vehicle when backing out of driveway. Dealer tested the tires & wheels and found no fault. Consumer wasn't satisfied with the answer. They remounted the tire back on vehicle.
A D V E R T I S E M E N T S
- New York, NY, USA