CarComplaints.com Notes: Well, it's not a 2002, so it's got that going for it.
10.0
really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
43,895 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problems with transmission on 2000 Ford Explorer. Component's within the transmission had to be replaced at 43000 miles. This is the second Ford Explorer the consumer has owned with transmission problems. The consumer seeks some financial assistance.
While test driving the vehicle consumer saw a blinking over drive light on dash board. Vehicle was taken to another dealer, who found that the transmission needed to be replaced.
On the 27th of March in 2004, my 2000 Ford Explorer transmission went out in Chicago. The vehicle malfunctioned while stopped at a stop light. The car then would not move. The vehicle does have 59,000 miles on it. When I moved the vehicle back to my hometown via my own hauling capabilites, the dealership where the car has been serviced since the time of purchase, refused to help me with any repairs even though it had been in their shop only five days before the transmission went out. When I asked them what they suggested, they informed me that I needed to contact Ford myself and start talking with them. After talking with Ford several times I realized taht I was no where. They refused to help and did absolutely nothing to make me satisfied. I have received no assistance whatso ever from them. Ia M persoanlly aware that other car companies take care of situations like this for their consumers. I hope that by submitting this, Ford will be required to recall a product that they know to be defective.
While shifting gears vehicle jerked. Vehicle was taken to the dealer for inspection, and mechanic determined that the transmission needed to be replaced due to worn-out parts.
2000 Ford Explorer transmission slipping 2nd and 3rd to overdrive. Od kicks off & will not reset. Dealer charged us for replacement of "separator plate" and "valve body". gasket material found lodged in valve body by dealer. This is a Ford design flaw, but we had to pay over $900 to get it fixed! vehicle has only 66,000 miles on it.
While car is shut off and in park, and without warning vehicle would pop out of gear into reverse. Consumer had been to the dealership on two separate occasions, but problem still occurring.
One year ago I started my car and pressed on the gas and it wouldn't go. The dealership corrected the problem under my warranty. In July 2003, my Explorer began slipping between 2nd and 3rd gear. Took to dealership and they stated that by replacing the gaskets this seems to correct this problem in other Ford Explorer vehicles. The cost was $500. Replacing the gaskets did not correct the problem, and the dealer said that I needed a new transmission. They also stated that my car was no longer covered by a warranty. I had 41,000 miles and the warranty ended at 36,000. I contacted Ford's customer service and they said that it was my responsibility to fix since my warranty ended. They also said that there is no recalls. My vehicle began slipping between 1st and 2nd and 2nd and 3rd. I took my Explorer to aamco transmissions knowing that I would have to pay but I didn't have confidence in Ford fixing my vehicle. Apparently, the torque converter came apart and pieces were thrown throughout my transmission--total cost this time was $2,800.
At 3807 miles 1st transmission found to have been sent from factory missing gear, transmission replaced. Was not told with a refurbished transmission at time of repair. 2nd transmission stuck in 3rd gear, replaced valve body gaskets and solenoid, ran for 48,000 miles, now 4th gear wrong ratio(resulting in overhaul)also overdrive band and clutches are damaged, manifold cracked, warranty over, and Ford wants me to pay $2800 to fix it. Transmission has failed in an intersection twice, and on a major highway at 60 mph. Ford taking no responsibility for obvious transmission problems in this SUV. Another Ford dealer had to tell me this was a refurbished transmission and to call them on it, which they admitted to on Friday June 6th, 2003. Dealer says they called Ford hdq who said transmission my responsibility to fix now, and dealer will not stand behind vehicle either.
I think something is wrong with Ford transmission because I only have this vehicle for 2 yrs and had to put a brand new transmission in this vehicle that cost me $1800. ****dimsii IVOQ entry posted after 12-12-02 cut over to artemis****761914
The car while the day before ran fine, began by slipping while in reverse. Would not work in reverse so I immediately returned the car to drive where it would not go smoothly into that gear either. The car will drive in second but with not much power. This is one of many incidents with this vehicle in less than 3 years having also replacing the brakes three times in as many years, twice had to replace the rotors.
When shifting into reverse transmission would simultaneously shift into forward. Dealer and manufacturer have been notified. Consumer contacted world Ford and they refused any adjustments. They acknowledged that there is a problem and that the design has been changed to correct it.
The four speed automatic transmission is inadequately designed for towing the loads for which it is advertised by manufacturer, the gear ratios are totally inadequate for the load, the vehicle stalls nearly stalls in first gear on the grade.
A D V E R T I S E M E N T S
- Webster, NY, USA