CarComplaints.com Notes: Well, it's not a 2002, so it's got that going for it.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
99,123 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Big concern with my power train. The back of the car has a loud whirring noise when traveling on the highway and clicks loudly when you slow down. Going a faster speed seems to sound better but its pretty scary.the check engine light comes on and stays on. There also is a sensor that needs to be replaced and I don't know its name.. the brakes have been checked out and rendered passable but I fear that I will not be able to stop sometimes.it feels unstable. I am elderly and need a stable car to drive.
The contact owns a 2002 Ford Explorer. The contact stated the vehicle rolled when parked on a hill although it was in the park position. The dealer had not been contacted as of yet. The contact was having medical issues related to stress due to the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 155,275.
When turning the car steering wheel turns pops and clicks without tires or steering collum turning like it's broke off of the collum as well the car come out of park and rolls off wile car is off and in park with keys out shifters also very loose as the steering goes it first happend going down the highway and we just started drifting in and out if lanes with little control happens when cars off on moving or not nothing changes does seem to improve when it's in 4WD
The contact owns a 2000 Ford Explorer. While the gear shifter was in park, the vehicle rolled backward and stalled. The vehicle then began to roll forward. The contact depressed the brake pedal to the floor, but the vehicle failed to stop. As a result, the contact's vehicle crashed into a parked vehicle. There were no injuries and a police report was filed. The failure recurred twice. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000. Updated 01/11/2017
The contact owns a 2000 Ford Explorer. While driving at an unknown speed, the vehicle failed to shift into gear and accelerated independently without warning. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 176,000.
The contact owns a 2000 Ford Explorer. While driving at 10 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 116,000.
Before my transmission went out my over drive would flash then my 4wheel drive stopped working. I had the 4wheel drive switch replaced and everything was fine until I went to sacramento. After taking care of my eddie bauer Explorer having the transmission flushed and filled on a regular basis. While leaving sacramento stopped at a chevron to fill up before heading back up to Tahoe. As im leaving the gas station all of the sudden there's a loud crunch of metal sound coming from under my car and it wont kick into any gear. Had to have it towed and after reading the thousands of complaints from other owners about their exploders doing the sme thing I figured I would complain. Im tired of big companies screwing the little people over who purchase their products when they are perfectly able to fix it. Shame on U Ford.
There apparently is a problem with this transmission due to all the research I have done and found this transmission has had problems for many years with very low mileage (less than 150,000) and people followed the service recommendations per Ford manufacturer. Just another failure of the government not protecting the consumer but big business due to jobs and taxes... I have maintained this vehicle per recommendations since purchase at 62,000 miles. To reach this mileage and this occurs as it has to everyone else, has been a total failure on this manufacturer to take responsibility for a transmission that should of lasted a lot longer than what I have read in many complaints in regards to this issue...
The day of the fatality I was standing outside the vehicle for around 5 to 10 minutes. I was on an upgrade, . (however I had just recently had new brakes installed and the car was in park). Suddenly the vehicle began to roll back at a fast pace killing the back seat driver that was in there seatbelt. And injuring myself in an attempt to halt the vehicle.
2000 Ford Explorer.. I bought this vehicle brand new from dealer and I am diligent with upkeep. Truck has 75000 miles and recently the transmission is slipping between 2 nd and 3 rd gear with the rpms increasing to over 5000 rpms before it will shift. The O/D light starts to flash. This problem is very dangerous when pulling onto highways because the truck basically hesitates before it finally accelerates. Not too happy with Ford right now!
Noticed a steel pin approximately 1.25" long by 5/32' diameter on the floor below the steering column. Then noticed absence of transmission shift lever detent. In other words, the transmission could be shifted from park to low and back again without pulling the lever forward. The pin is splined at one end.
While backing up into my driveway, the transmission made a load noise. The vehicle stopped moving. The vehicle can not go into reverse. I barely got the vehicle in the driveway moving it forward when another load noise occurred and the vehicle stopped moving. Some owners have reported that the reverse band in the transmission fails causing this condition. Through reading on your own website, there are other 2000 Ford Explorer owners (exploder as Ford mechanics call them!!!!) with the same issue. This is the second time the vehicle will need the transmission replaced. The first time, it was covered under warranty.
The contact owns a 2000 Ford Explorer. The contact stated that the transmission would slip abnormally once in third gear. The contact took the vehicle to the dealer and was told that the valve body separator plate needed to be replaced. The failure and the current mileage was 115,000.
The contact owns a 2000 Ford Explorer. Ever since August of 2007, the contact experienced issues with the vehicle switching out of gear intermittently. The brakes, rotors, alternator, motor mount, pulley assembly, all the belts, and tires were replaced; however, the failure still persists. On May 1, 2009, while driving out of a subway station at 5 mph, the vehicle suddenly accelerated and switched into reverse and the contact almost struck a pedestrian. An officer witnessed the failure and advised him to call NHTSA. The failure mileage was 83,200 and current mileage was 100,540.
1st transmission was found to have been sent from factory with no 2nd gear, which resulted in 3rd gear being destroyed, this was after 2 visits with could not verify comments. So at 3807 miles transmission 2 was put in, I was never told this was a refurbished transmission. Oct 30,2000 back in for a chirping sound while idling.Jan 19,2001 back in for oil in air filter, and transmission sticking at 20 mph.seatbelts also on recall list.Jan 23,2001 back in, still sticking at 20mph. Car found to be staying in 3rd gear, repairs made with gasket-trans V, mercon R V aut, gasket asy - tra, processor asy, and pats key all being replaced. Mar 9,2001 2nd key set will not start car, car reprogrammed.7/19/01 car back in shop, whines when turning, slowing down, accelerating, could not verify. Hesitate, then surges at 50mph, could not verify, passenger window will not roll down, replace switch.radio lights suddenly go off, radio stays on, replace radio. 6/05/2003 car seems to lose power, still running but wont drive, 60mph on a freeway!! car returns to normal for a few mins. Then O/D turns off, and light starts flashing about O/D turned off. Get to dealer- 4th gear wrong ratio, needs overhaul of transmission, O/D band & clutches are damaged. Cracked upper intake manifold, manifold & iac valve need to be replaced.car is now at 59,700 miles, warranty expired, and Ford and dealership say I have to pay to fix transmission with documented problems, and I find out it was refurbised at that! dealer and Ford will not stand behind vehicle because it has worked for 48,000 miles, calls in to Ford regional manager, and complaints being filed any where I can.
I have a 2000 Explorer with the sohv V6. About two years ago while on vacation we had a problems starting the truck. I found that if I fully depressed the accelerator the truck would start but would stall right after. If I held the gas down a little after starting, the truck would run but stall if I let off the gas pedal fully. This problem has plagued us for 2 years and the dealer has looked at it several times but found nothing. I was finally able to fix the problem myself after doing some research on a Ford truck owner web site. The problem was a faulty iac valve. I know this for sure because the truck repeated the problem and wouldn't idle until I replaced this valve. After that the truck started right up. I went back to the dealer and reported the results. They claimed they can't reimburse me for that part cost (~ $80) because they never could get an error code from the diagnostics they ran. If they refunded my cost, Ford would charge the dealership for the part (Ford's policy according to the dealership). My issue is when I bought the part, the person behind the counter said they stock at least 6 of these devices because they go through them like water. If that's the case, my dealership should have replaced ours to start with and my repair would have been covered under the warranty and we would have had two years of worry-free ownership. Ford should step up and accept responsibility for a problematic part.
A D V E R T I S E M E N T S
- Burlington, WA, USA