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CarComplaints.com Notes: Well, it's not a 2002, so it's got that going for it.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
40,557 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Ford Explorer accessories - interior problems

accessories - interior problem

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2000 Ford Explorer Owner Comments

problem #11

Feb 132023

Explorer

  • miles

A D V E R T I S E M E N T S

Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.

- Guthrie, OK, USA

problem #10

Sep 142016

Explorer

  • 153,000 miles
The contact owns a 2000 Ford Explorer. While driving 55 mph, the seat fractured and rotated backwards. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 03V281000 (seats). The failure mileage was 153,000.

- Hermitage, TN, USA

problem #9

Dec 202014

Explorer 4WD 6-cyl

  • Automatic transmission
  • 149,199 miles
The contact owns a 2000 Ford Explorer. The contact stated that while driving at approximately 45 mph, the driver side seat collapsed to the rear seat. The contact discovered that the driver side seat became unstable. The contact sustained unknown injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 03V281000 (seats). The manufacturer was made aware of the failure. The approximate failure mileage was 149,199. Updated 4/15/15 updated 9/11/17

- Jacksonville, NC, USA

problem #8

Oct 122012

Explorer

  • miles

A D V E R T I S E M E N T S

2000 Ford Explorer went up in flames. Reported it right away to Ford and was given a case number. They told us to take it to a Ford dealer in the area. After months and months and months of getting no response we kept getting the run around then told that it had nothing to do with any defect. We recently got a recall letter from Ford for the exact thing that happened to this car causing it to go on fire and Ford will not respond. They say that the claim has been closed and that the original decision (which we never received) stands and they will not respond to us any longer. How can this be acceptable. See Ford safety recall #05S28 it is exactly what happened to the Explorer.

- Brooklyn, NY, USA

problem #7

May 052009

Explorer

  • 93,924 miles
The contact owns a 2000 Ford Explorer. The contact stated that the driver's seat was reclining farther than normal. When the contact entered the vehicle and sat back, the seat failed. The manufacturer stated that this was normal wear on the seat and it cannot be repaired. The current and failure mileages were 93,924.

- Papillion, NE, USA

problem #6

Jan 102002

Explorer

  • 50,000 miles
The contact owns a 2000 Ford Explorer. While driving less than 20 mph, the upper bolt on the driver's side high back seat (that attaches the seat recliner mechanism to the seat back frame) fractured. The contact lost control of the steering wheel and foot pedals. She received a recall notice for NHTSA campaign id number 03V281000 (seats:front assembly:recliner) or recall number pe03020and. Ford stated that the recall repairs would not be performed because the seat had already failed. The contact was unable to have the repairs done due to medical conditions and, upon recovery, was informed by Ford that the recall repairs would not be performed because they were not completed in a timely fashion. The failure mileage was 50,000 and current mileage was 80,000.

- Rock Hill, SC, USA

problem #5

Oct 142003

Explorer

  • miles

A D V E R T I S E M E N T S

Consumer had already done recall 03-V-281-000 repairs. Sent document to the manufacturer. And was still waiting for the reimbursement.

- Byram, MS, USA

problem #4

Jun 182002

(reported on)

Explorer

  • miles
Consumer states manufacturer designed the tether hardware for a child safety seat to tailor the front seat instead of the back. By law it is recommended children 12 and under are to be buckled in the back seat. That is the safest place. The child safety seat is not operable for back seat occupants.

- Los Angeles, CA, USA

problem #3

Jun 012002

Explorer

  • Automatic transmission
  • miles
While sitting inside of vehicle and without prior warning driver's side seat broke. And driver went backwards toward the rear seat. Dealership was aware of problem.jlg.

- New Orleans, LA, USA

problem #2

Feb 202002

Explorer 4WD

  • Automatic transmission
  • miles
Vehicle was involved in a 5 mph rear end collision, hitting a tree. Driver and passenger seats collapsed backwards. *akjg

- Powhatan, VA, USA

problem #1

Nov 051999

Explorer

  • miles
Our 3 yr. Old daughter was putting the seat up to get in to the back and when the seat came forward the tip of her finger was cut off by seat spring mecanism. The front side of the mecanism is covered in plastic, but the back side is open. A vertcle piece of flat bar that is mounted stationary to the seat mecanism has a hole drilled through it and the moving part of the seat has another piece of flat bar mounted to it that slides past the stationary piece which has the hole in it when the seat leans forward for entry into the back seat. It's at just the right height for small children to reach when putting the seat up. Our daughter was using her right hand to release the seat latch and using her left hand to support herself when her index finger on her left hand went into the hole and when the seat released the flat bar attached to the seat slid past the hole, slicing her finger off.

- Pomeroy, OH, USA

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