The display on my Ford Explorer radio quit working, the radio/cd/tape all is working properly, but the display light is gone. After informing my mechanic, I was directed to a specialty shop, that works on radios for vehicles. Three seconds into my phone call with them, they let me know they work on up to five Ford Explorer a day, for this same problem. They said it would cost $125 to fix this, they also said Ford was aware of this problem and has issued a kit to "fix" these radios. This to me should be a recall. But, as I was informed this "problem" is not a danger to the consumer, so we should pay out of our pockets. I've never experienced any problems like this before, and maybe I'm informing the wrong people. If so, please direct me in the right direction with this complaint. Thank you for your time.

- Cox's Creek, KY, USA

Recently purchased 2000 Explorer XLT. Radio light goes on/off intermittently, sometimes not working for hours! also, when cds are ejected, they are hot to the touch.

- New Brighton, MN, USA

My Explorer's radio and clock were intermittently shutting off, no they are completely out. Took into dealer who seemed quite familiar with the problem, but was unwilling to fix it. Gave me the number of some radio repair shop. I didn't go. Seems like this is a common defect that Ford should fix at no cost. Anything I can do?

- Richmond, VA, USA

Radio lights and clock just went out-will come on when cold---many people are experiencing same problem --Ford says replace radio--for $650. People have done this and still have it go out again--radio lights and interior lights should work for more than 2 years.

- Pendleton, OR, USA

Consumer has had a lengthy history of service work performed on this vehicle since day of purchase, problems are centered around the stereo unit. The unit would make cd's and tapes so hot that they burn when touching them to remove from stereo system. (attorney on behlaf of client.

- Lake Oswego, OR, USA

This exlorer/eddie bauer was leased brand new. I have had nothing but problems beginning with the first week of having it (ie. Stalling, shutting off, engine failure, excessive wind noise, window/radio replacement, inaccurate fuel readings etc..). I have been bounced back and forth between the service and sales dept. Of the dealship. Their favorite answer to a problem is, "we are unable to duplicate consumer concern." Hello!!!!, this is why you get paid the big bucks! I am not an engineer or savy with vehicle terminology. However, I think I'm smart enough to know there is a major problem here. I am a single parent who is concerned for myself and child's safety. This has been a nightmare for me and I am reaching out to whomever will listen to my concerns.

- New Rochelle, NY, USA

Consumer has had a lengthy history of service work performed on this vehicle since day of purchase, problems are centered around the stereo unit. The unit would make cd's and tapes so hot that they burn when touching them to remove from stereo system. (attorney on behlaf of client.

- Lake Oswego, OR, USA