This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The windshield in my 1999 Ford Explorer came loose. Although it did not come completely out, it would not have remained intact in a minor accident. I hads to have it replaced.
Driving on highway at normal speed when there was a loud explosion. After the explosion we realized the rear window had blown out. The dealer was contacted and the replacement was completed and covered by the dealer with no questions asked.
Driving on highway at normal speed when there was a loud explosion. After the explosion we realized the rear window had blown out. The dealer was contacted and the replacement was completed and covered by the dealer with no questions asked.
The front windshield cracked from the roof section down while the vehicle was stationary. The only object that came into contact with the windshield was water from a garden hose while washing the vehicle. The dealer was contacted and shown the damage but responded "there is nothing we can do" it must be defective glass.
- Burton, OH, USA
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The rear left side window exploded unexpectedly which may have caused injuries. Dealer claimed it may be the heat. Please provide further information and VIN#.
During decelaration at an intersection, the rear windshield exploded. Upon inspection driver found glass inside and outside the vehicle area. Windshield defroster was not engaged at the time. Outside air temperature @70 degrees. Some burn marks found on surrounding frame area after arrival at dealership. No flying objects observed hitting the windshield by driver following affected vehicle.
A D V E R T I S E M E N T S
- Monongahela, PA, USA