This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Explorer. While driving 25 mph on a sunny day heard and felt a bump. She observed from the rearview mirror that there was a tire in the road and realized it was the emergency spare tire. There was a broken bolt found with the tire in the street. The consumer stated the bolt, cable, and suspension mechanism was apparently rusty and worn. The number of cylinders were unavailable. The failure was 82,185, and the current mileage is 82,189. The consumer provided the repair invoice. The dealer stated replaced front and rear brakes, rotors and serviced caliper. The dealer also replaced the spare tire. Updated 05/23/07
Ltr fm john murphy owner of a 1999 Ford Explorer reporting spare tire dropped from vehicle. Writer concerned with position of spare tires and vehicle. The consumer's son had gone to the dealer to replace the defective part (fmc# F7721A480ab) which was in stock. The part was not suppose to fail per parts department.
A D V E R T I S E M E N T S
- Arlington Heights, IL, USA