I started my vehicle and when I started to move noticed that the transfer case was in 4 wheel drive, low range. I did not put it in 4WD, I do not know why it was engaged. I attempted to return it to 2wd and nothing happened. I was forced to drive it at 10 mph to a garage. They were able to get the transfer case out of 4WD low, and into 4WD high range so I could drive it on the road. They also provided me with NHTSA recall information on the generic electronic module as it relates to electrically operated 4WD systems. The campaign number is 00V072000. When I checked with Ford they said the recall doesn't cover my vehicle, even though exhibits symptoms of the problem specified in the recall, and matches all of the criteria in the recall I.e., make, model, year, engine, transmission, and date of manufacture. I am wondering why my vehicle isn't included in this recall, and what I can do to get it included in the recall.

- Hampden, ME, USA

This Explorer is equipped with AWD system. During the incident the vehicle spun out on ice but the 4WD did not engage, so the front wheels had no truction. Due to this I could not regain control before the vehickle smashed in ti the berrier and flipped over and rolled 180 degries. The vehicle is a total loss.

- Mercer Island, WA, USA

While climbing one of the mountains consumer encountered ic eon the road. Consume rengaged the switch to 4-wheel drive, and noticed a roaring nois ein front end followed by occasional jerks. Manufacturer was aware of problem, and instructed consumer to read the manual. Consumer informed manufacturer that this constituted a serious hazard problem.

- Pineville, WV, USA