This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling downhill with no acceleration, allowing the engine to provide some braking, the consumer noticed there was no braking from the engine and the transmission was replaced, the consumer was not satisfied with the repair because the transmission was replaced with a rebuilt one. Nlm
This 99 Ford Explorer has had multiple problems, as listed. Contacted manufacturer, they directed me back to the dealer. This is the most unreliable vehicle I have ever owned, and it's only 18 months old. (tiresize: P23575R15)( dot number: Tire size: P23575R15 )
While driving vehicle stalled and died. Driver applied brakes and vehicle would surge suddenly. Dealer has inspected the vehicle and replaced wires. Problem has reoccurred.
In the 19 months that I have had my Ford explore, it has had 3 recalls. About 4 mos ago I noticed a loud noise that seem to be coming from up underneat the car. You could hear it when at a stopped position but still in drive. I had the dealership check for it twice and they said they couldn't find anything. About 6 weeks ago I noticed a slight hestitation when on the highway when accelerating and it seemed to do it more over the last 2 weeks. July 2nd, my family was traveling home from New York and a noise began that could have been mistaken for something dragging underneath the car. We lost all acceleration, coasted off an exit, and the gears were useless and grinded when we tried to shift to park. The emergency brake was the only thing holding us there. I am still waiting for results from the dealership on the problem, but its definetely transmission related. I now fear for the safety of me and my 2 children in that vehicle. It seems like an accident waiting to happen. Thank you for your time.
- Shrewsbury, PA, USA
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Diagnosed as transmission slip; at 15 mph, slips into neutral then back into drive; re-design of valve box due to bracket failure, vehicle is now waiting at dealer for newly designed part
Transmission was slipping, felt like it was in neutral. When it changed over there would be a real bad jerk. Consumer contacted dealer. Dealer said it would take 60 days to get a new transmission.
Brake lights do not stay on when brakes are applied. Lights come on, but go back out while brakes are still being applied. Dealer has seen vehicle, and said that it is normal. Brake switch has been replaced 6 times and power booster has been replaced with no remedies, brake pedal makes a popping noise when released. Message center, miles per gallon, is inaccurate and has been replaced, however consumer states it still does not work. Rear suspension squeaks and groans over bumps, consumer states there is too much roll stiffness built into suspension, alignment checked and toe set due to vehicle wandering. Water leaks inside door frames. Automatic transmission is reluctant to downshift unless the accelerator is pressed flat to the floor. Inside rear view mirrow mounted too low. Consumer states squeaks and rattles show up all the time in the interior of the vehicle, rattles in dash, drivers door area, and B pillar. Cd changer jammed twice. Limited emblem replaced twice. Speedometer reads too fast.
This truck has overdrive problems. When you put it in rev and then drive most times it will cut the overdrive off, but not all the time. Rear passenger door will not open from inside. Airbag light goes on and starts blinking then goes off for a while then back on. The power steering makes noise on a hard right or left turn.
Vehicles transmission does not hold on grades, vehicle in drive just taking foot off brake pedal. Has happened on small as well as large grades mechanic told husband it was ok, that the veight of vehicle was causing concern diagnosis was normal operation I do not think this is true have owned Ford in past none had this type of problem. I traded a 97 Ford thunderbird for this vehicleit did not have this problem, I ownedthe T-bird for 2 years and it had 44,000 miles when I traded it for this Explorer.
The valve train in the transmission is defective, causing the transmission to slip when changing from 1st to 2nd gear. Dealer has inspected vehicle, and manufcturer has been notified.
5 speed automatic transmission slips when moving from standstill, shifting to 2nd gear. Problem was fixed 1st time and has reoccurred 4 months later. Local dealer fixed both times, replacing same part both times. 2nd time, factory recommended overhaul of transmission, done by dealer. Problem appears to surface in 4 month intervals. Now have approx. 800 miles on latest fix.
Was driving vehicle in overdrive. Light was blinking on/off. Engine started to roar & then it stopped. Vehicle was moving slowly when it happened. Taken vehicle to dealer & was informed by mechanic new transmission is needed.
All problems are electrical:wipers/washer failed-transmission shifted erratically-4WD failed to engage. After connector repairs, replacing 3 wire harnesses and PCM, problem has apparently been fixed--for now. Wiper/4WD problems appear related to GEM (general electronics module) and wiring harnesses. Transmission shifting problems associated with PCM (powertrain control module). This problem occurred at 1150 and 2500 miles including 3 different visits to service dept. Vehicle out of service nearly 3 weeks in 2 1/2 months of ownership.
Windshield wipers are going on when not turned on. Getting worse. Also, speeds are not correct when are turned on. Have already also had to have gear shift mechanism replaced do to failure, still sticks trying to take key out sometimes.
I purchased this 99 Explorer in February and already it has been in the shop several times for different defects including on the first day I bought the truck and took in home with 6 miles on it the transmission began slipping and eventually went out on the truck. Since it was a Saturday that this happened the truck sat till Monday when the dealer had it towed back (I did notice transmission fluid on the ground).the dealer said this problem was due to a connector on the transmission fluid line not being sealed or tightened. I asked if there was damage to the transmission which they said it wouldn't be but this leads me to my next problem. The truck does not accelerate through the gears properly but Ford says there is nothing wrong with after looking at it again. Next it was in for the speed control cable which they sent a letter to me for but did not have the cable in stock and were suppose to disable the speed control until one came in. They did not disable it which was very hazardous safety wise. Next the truck has been in because one of the speakers was blown and in fact after getting that one replaced the others sound just as bad as the blown one and the radio has never been turned past halfway. My latest problem is that my windshield wipers will come on sporactically at any time and stay on for about 30 seconds and I cannot turn them off seeing as I didn't turn them on. This happens about every 45 minutes to an hour. I have not been to the dealer about this because one I am very unhappy about the vehicle and am tired of finding another means for transportation while they fix my truck. I even asked for another truck but was told that there shouldn't be moe problems with the truck, this was after the transmission went on the first day I bought it.
This is a brand new vehicle which has already experienced 3 significant defects. It has been out of service 3 out of 10 days. No defect listed in summary.
A D V E R T I S E M E N T S
- Andover, MA, USA